Silverware POS Inc.

Silverware POS

Composite Score

7.0 /10

CX Score

7.1 /10

5 Reviews Write a Review

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What is Silverware POS?

Robust, flexible, and user-friendly POS technology. Unmatched user-friendly technology. A robust & flexible solution to help increase the bottom line. Benefit from the Cloud-based Solutions while thriving with the security of a SQL Server Database.

Company Details

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Silverware POS Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 97%
Negotiation and Contract:: 70%
Conflict Resolution:: 91%
Strategy & Innovation:: 91%
Service Experience:: 72%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Silverware POS?

0% Negative

9% Neutral

91% Positive

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Less Effective Service
Wastes Time
Vendor's Interest First

Feature Ratings

Average 79

Loyalty Promotions Management

Payment Processing

Integrations

Table Reservations Management

Kitchen Course Management

Advanced Compliance & Statutory

Advanced Reporting Analytics

Check Settlement Types

PCI Compliance

Mobile Capabilities

Inventory Recipe Management

Vendor Capability Ratings

Average 74

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support

Silverware POS Reviews

Sophia O.

Role: Sales Marketing
Industry: Communications
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2023

Great product!

Likeliness to Recommend

10 /10

What differentiates Silverware POS from other similar products?

It is really easy to use and you can put orders in quickly

What is your favorite aspect of this product?

The interface

What do you dislike most about this product?

Not much I dislike

What recommendations would you give to someone considering this product?

This would work well with smaller and bigger companies

Pros

Helps Innovate
Continually Improving Product
Includes Product Enhancements
Appreciates Incumbent Status

Hegar M.

Role: Sales Marketing
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

good information and feedback from the community

Likeliness to Recommend

10 /10

What differentiates Silverware POS from other similar products?

The equipment to use with the application is inexpensive. offers software that is versatile and also nearly free for a startup that has no money to spend on start-up costs or an existing business that has been scammed by an expensive POS company. You can literally use your iPhone with the swipe of a card. Or for bricks and mortars, use your sleek new square log.

What is your favorite aspect of this product?

In terms of interface, the basic panel of is free to the public and can be set up as fast as signing up for an email account. You can learn your navigation in minutes, and you can subscribe to the extras you need, like loyalty, gift cards, or marketing.

What do you dislike most about this product?

My big drawback with square integration is that it doesn't sync well with this one. By that I mean my online sales are imported as a custom order, so there is no detailed list of what customers bought. Also, with this one, there is no way you can accept Apple Pay or other digital wallet payments.

What recommendations would you give to someone considering this product?

gives you all the detailed information you never thought you needed until you need it all in one place. I love that it can be used for both in-store and online payments. It syncs, which saves me a lot of time. It offers detailed daily reports including the best seller of the day, the number of sales, the number of products sold and the type of product sold, the taxes paid, the types of payment used by customers, and syncs with my store inventory online

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Human Resources
Industry: Entertainment
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2020

Easy to use and solid value

Likeliness to Recommend

7 /10

Pros

Respectful
Fair
Transparent
Performance Enhancing

Cons

Vendor's Interest First
Under Delivered
Less Effective Service

Silverware POS

What is Silverware POS?

Company Details

Need Assistance?

Silverware POS Ratings

90 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Silverware POS?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Payment Processing Includes credit card processing, debit card processing, and payment verification.

Integrations The workplace platform integrates with common business applications in which users do their work, such as Office 365, G-Suite, Salesforce, and Zendesk.

Table Reservations Management The solution tracks table status and allows servers to be assigned to specific tables.

Kitchen Course Management The solution includes KDS support and assists in kitchen production by printing/displaying/routing orders, coursing, recipes by prep line, or other criteria.

Advanced Compliance & Statutory PCI, EMV compliance in conjunction with mandatory tokenization, Gaming compliance for comp accounting/integration. Jurisdictional Invoicing and tax (ie: VAT)

Advanced Reporting Analytics Has reporting templates, capable of standard reporting, forecasting, customized reports (including predictive analytics and real-time) down to the check level

Check Settlement Types Such as coupons, gift card, gaming & non-gaming comps, points, house accounts, split check, cash, debit/credit card, mobile payment such as Apple Pay.

PCI Compliance PCI, EMV compliance in conjunction with mandatory tokenization

Mobile Capabilities Allows staff with mobile tablets to take orders, accept online orders and managers to access mobile real-time reporting, KPIs and alerts on smartphones.

Inventory Recipe Management Tracks inventory in stock and in-transit, can post alerts based on availability of ingredients. Full recipe, ingredient and product-costing capabilities

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Silverware POS Reviews

Sophia O.

Great product!

Likeliness to Recommend

Pros

Hegar M.

good information and feedback from the community

Likeliness to Recommend

Pros

Easy to use and solid value

Likeliness to Recommend

Pros

Cons

Feature Ratings

Loyalty Promotions Management

Payment Processing

Integrations

Table Reservations Management

Kitchen Course Management

Advanced Compliance & Statutory

Advanced Reporting Analytics

Check Settlement Types

PCI Compliance

Mobile Capabilities

Inventory Recipe Management

Vendor Capability Ratings

Breadth of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Vendor Support