ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

Pamela T.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best for data integration and file sharing.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing external files with consultants and contractors. It enables on-the-fly version control without requiring setup changes and helps us to make better use of our time while sharing, evaluating, and marking up papers as a group. ShareFile helps us meet our obligation to take reasonable precautions to secure our customers' confidential/personal information by facilitating internal and external communication. We are giving the consultants pretty huge Revit models to collaborate on, and Outlook limits the size of the file and what we can natively communicate via it.

What is your favorite aspect of this product?

ShareFile distinguishes itself from other web-based storage solutions by synchronizing and delivering the data I use and share with others to my laptop via system security/encryption and the Windows Explorer extension. ShareFile is simple to use, allows me to quickly develop the abilities of others, and is safe enough that I know my data will not be lost. Citrix Content Collaboration has the unique notion of allowing simple access to all platforms, with the best aspect being that all apps are available in one location for quick access.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Valerie W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Excellent tool to store and manage documents.

Likeliness to Recommend

8 /10

What differentiates ShareFile from other similar products?

ShareFile is a file sharing solution that stands out from similar programs due to its extensive feature set, high level of security, and easy user interface.

What is your favorite aspect of this product?

With ShareFile, it's easy to backup, retrieve, and distribute data. It integrates perfectly with our email, and the capacity to send and receive large files is fantastic. When compared to similar platforms, I find that this one stands out due to its user-friendliness.

What do you dislike most about this product?

ShareFile's initial setting can be difficult for those without technical expertise, but we haven't had any trouble getting up and running with the mobile app.

What recommendations would you give to someone considering this product?

ShareFile is unique among similar programs due to its intuitive design, security, collaborative features, and adaptability to individual needs. ShareFile also has the ability to be combined with other programs, such as Microsoft Office 365.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

Julie L.

  • Role: Human Resources
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

ShareFiles is a great tool for centralizing files

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

A quick and simple way to share files with your coworkers and partners. With this application, I know that my data will be transferred securely. Use ShareFiles to keep all your files in one convenient location.

What is your favorite aspect of this product?

I like how useful it is for keeping me on schedule. I can store data and retrieve it at a later time. It has a good UI and is easy to use generally. The most useful feature for me is the ability to store and share documents, complete with an electronic signature. The records are simple to retrieve in case I require them in the future.

What do you dislike most about this product?

It's excellent for storing files and data, but I feel like there must be more information and insights I can glean from it.

What recommendations would you give to someone considering this product?

ShareFile is used for file sharing amongst staff and external partners. It facilitates this procedure and guarantees the safety of file sharing. The necessary signatures can be obtained simultaneously.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Generous Negotitation

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