ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

Jawahar A.

  • Role: Information Technology
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Secure collaboration that empowers analytics teams

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile is an excellent platform for teams that frequently share reports containing sensitive insights across their organization. Its capabilities for balancing access, governance, and control make it stand out from other platforms. It offers intuitive file synchronization with enterprise-grade security. empowering productivity through easy content availability without compromising data protections essential for ethical technology.. Users can control their analytics environment with features such as selective access, stringent view/share/edit permissions, approvals for outside requests, link expirations and file revoking.

What is your favorite aspect of this product?

Security and accessibility are mission-critical for teams sharing confidential data. ShareFile ensures that sensitive assets are protected, whether exchanged internally or externally, through enterprise-grade protocols, encryption, and virus scanning. Teams can securely collaborate from anywhere, thanks to mobile apps that mirror web access. ShareFile's robust permissions support vital users ethics, strengthening governance over datasets containing personally identifiable information.

What do you dislike most about this product?

ShareFile satisfies core security requirements, but configuring alerts around user actions or building automation atop organization policies could maximize efficiency for collaborative teams. Lightweight workflow personalization would further improve the user experience.

What recommendations would you give to someone considering this product?

ShareFile provides an intuitive interface, granular control, and enterprise-grade protections for secure file sharing. This makes it an ideal foundation for analytics organizations looking to drive innovation while maintaining ethics and compliance. ShareFile provides an intuitive interface, granular control, and enterprise-grade protections for secure file sharing. I highly recommend including ShareFile in any modern tech stack.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Antonio G.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

Store and share files securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

It enables the safe sharing of a huge number of files both within and outside of the company. The biggest advantage of using ShareFile in our business is the peace of mind that comes with having a location to host and keep our information secure; its connection with Outlook has greatly eased the process of exchanging files via email; Being hosted in the cloud allows us to view our files from anywhere with an internet connection and allows us to collaborate on papers.

What is your favorite aspect of this product?

It is a web platform that allows us to upload files and securely share them with individuals inside and outside the business. We may limit user rights when sharing files with them. I enjoy the options for collaboration and customisation, and ShareFile can be combined with other products such as Microsoft Office 365. One of the things I enjoy best about ShareFile is that it allows us to produce download links with simplicity, allowing us to offer access to exclusive files to other coworkers, collaborators, and even clients; it's simple to configure permissions.

What do you dislike most about this product?

One disadvantage of ShareFile is its initial setting; it is complicated if you do not have technical expertise; nonetheless, we have found it straightforward to use utilizing the mobile app, online app, and even the Outlook extension. The only thing I don't like about this program is that the recipient of the file must have a ShareFile account in order for you to view the files he has shared with you.

What recommendations would you give to someone considering this product?

It's ideal for huge files that you want to access in one spot, and it's also ideal for sharing with the same individual several times. You can view your history and old files, and its design makes it quite easy to use. I found it really handy with huge files and data, particularly if you need to transmit it to a large number of individuals. If you deal with individuals from various branches or places who need to collaborate on a project, ShareFile will be a perfect fit, "eliminating the physical distance" by lowering your costs for travel, tickets for corporate personnel, and so on.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jennifer W.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Sharefile made file sharing super easy.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

The simplicity of its operation, scalability, and feature set set it apart from similar tools. The process of uploading, managing, and sharing files is simplified as a result. File sharing, mobile accessibility, and syncing, in addition to great customer service, are some other benefits.

What is your favorite aspect of this product?

ShareFile is a top-notch file server, and as it is cloud-hosted, it can be set up quickly and data can be accessed from any internet-connected device, anywhere in the world. It satisfies the critical requirement of centralizing the hosting and file management needs of a work team or a complete organization at any level. End-to-end encryption, password protection, and even audit trails all contribute to a very secure file-sharing environment.

What do you dislike most about this product?

One aspect of ShareFile that I don't particularly like is how restricted its ability to interface with other programs is. There aren't too many applications that are compatible with ShareFile.

What recommendations would you give to someone considering this product?

Sharefile comes highly recommended by me due to the fact that it is simple to use, is excellent for securely sending documents using Outlook, and is wonderful for managing documents.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Unique Features

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