ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

Basit L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Facilitates Data Exchange and Visualization

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I like how easy it is to convert the file to ShareFile and then send it. It is on its way to a user who must sign in before opening with a few clicks. I regularly utilize ShareFile because I have faith in their software whenever I need to email documents.

What is your favorite aspect of this product?

t has been successful in promoting file sharing and initiating a file storage procedure. The support is great and has helped me with any problems. The ability to handle documents securely and efficiently has greatly improved my ability to work with others and access critical information from anywhere.

What do you dislike most about this product?

Sharing options can be a bit enhanced and also the file sharing can be a too quick types if used mediums. Plugin seems to be a bit lag and extra time to load. Online editing requires separate paid services

What recommendations would you give to someone considering this product?

I am recommending this for its better file sharing capability and integration.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Saves Time

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Excellent File Sharing Platform

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Sasha T.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2024

Blissing Up Client Relations for Marketers

Likeliness to Recommend

7 /10

What differentiates ShareFile from other similar products?

As seen with the competitors, a unique selling proposition of the ShareFile was the branded client portals. These customizable spaces enable junior digital marketing managers to arrive at professional, on-brand platforms for sharing promotional content and campaign updates. This shows the need to have a proper branding system, which can help in consistent branding during the interaction with different clients in order to build the necessary image and trust.

What is your favorite aspect of this product?

It has a user friendly interface, which allows users to upload and sort promotional material in a very easy way. Data encryption and passwords used in the platform guarantee that sensitive information relating to the campaigns cannot be accessed by unauthorized persons. Also, the versioning function allows for avoiding difficulty in navigation by always showing the current content.

What do you dislike most about this product?

The collaborative editing options could be developed further. Such integration of real-time co-editing would help in making the review of the marketing materials seamless. This would do away with the need for different versions, and this will help in minimizing misunderstandings between team members and clients.

What recommendations would you give to someone considering this product?

The branded portals for each client have also made a very big difference for us when it comes to communication. The audiences like to have one store where they can access all the campaign information as well as the updates. The main advantage is that the clients can input information with nuclear permissions so that only the important person can view it. I must admit that ShareFile has been a game changer, especially when it comes to sharing and collaborating on marketing projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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