ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Sep 2024

Nice product and features

Likeliness to Recommend

7 /10

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Effective Service

Orianne G.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Empowering Remote Marketing Creativity Worldwide

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile's encrypted file transfer sets it apart. It offers bank-level security for sharing sensitive marketing materials. The platform's customizable workflows allow teams to tailor approval processes, boosting efficiency. Its integration with popular design tools creates a seamless ecosystem for creatives.

What is your favorite aspect of this product?

ShareFile excels at fostering teamwork across time zones. Its intuitive interface makes file sharing a breeze, even for novice users. The ability to access files from any device ensures marketers stay productive everywhere they go. Robust permission settings give admins granular control over who can view or edit assets.

What do you dislike most about this product?

Improved compression algorithms could address this issue. The mobile app, while functional, lacks some desktop features, limiting full productivity on smartphones.

What recommendations would you give to someone considering this product?

Email chains with old attachments are a thing of the past. Our international team now exchanges ideas in real time with ease. The comment feature sparks lively discussions on design concepts. I particularly appreciate how easy it is to gather feedback from clients using secure, branded portals. ShareFile's reliability gives me peace of mind when sharing confidential campaign materials. The platform's speed impresses me daily; large design files upload in seconds. ShareFile has become an indispensable tool in our creative process, bridging geographical gaps and keeping our projects on track.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacob H.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

High-quality tool

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

On this regard, one is not wrong to compare ShareFile with other related products in the market; the only difference is the level of security provided by the product. This security makes me feel good as all my files are protected with end-to-end encryption, access control, and many others.

What is your favorite aspect of this product?

The part of the ShareFile that I favor is the flexibility of file access in regard to the device and time it is used. This has been very useful in the productivity of my team since everyone can work remotely without hitches.

What do you dislike most about this product?

The option that does not impress me most is the fact that it has a slow singles’ file upload if the file size is large. Still, I realize that the Security and ease of use gains overshadow this disadvantage.

What recommendations would you give to someone considering this product?

Thus, I would like to stress that any company interested in effective and safe share file solution can meet that with ShareFile. The integration of ShareFile has enabled me to increase my company’s productivity and also ensure security of sensitive data. I wanted to take the time to thank you for giving such valuable and authentic software.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Saves Time

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