ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

Ebony'Oot V.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Suitable for cloud-based file sharing

Likeliness to Recommend

10 /10

What differentiates ShareFile from other similar products?

It is a piece of software that enables us to be very proactive. We place a high value on team communication and document sharing, so the ability to do so over long distances is fantastic. It is a really nice system with excellent features and quick outcomes.

What is your favorite aspect of this product?

The program has several advantages, including the ability to communicate data securely between parties and the provision of a shared drive for internal and external users to share documents in order to carry out professional services . As an administrator, setting permissions and controlling access is simple.

What do you dislike most about this product?

It is impossible for many users to edit the same files at once without the system storing new versions of the file. While numerous users need to access and modify the same file as needed, no one's work takes precedence over others when attempting to save the file. This can be annoying.

What recommendations would you give to someone considering this product?

The platform offers a variety of fairly flexible methods for sharing files, including email with Sharefile, getting a URL, e-signatures, etc. Additionally, it offers the ability to encrypt communications, which is a fantastic way to protect the company's data. Citrix Shared files offer the ability to create a link that contains all of the files we have included if we don't have time but still want to share files.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Role: Information Technology
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2022

Delivers great MFT.

Likeliness to Recommend

10 /10

Pros

  • Reliable
  • Effective Service
  • Includes Product Enhancements
  • Continually Improving Product

Andrew T M.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Platform where you can easily drag and drop files.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

ShareFile allows you to exchange files between different departments of your company. This allows you to sync this application across all your devices so you can work more efficiently. You can also collaborate with other users to download documents to your device, if needed. Citrix has made developing mockup documents distributed to brands an easier and much more efficient process. A good training module is available. ShareFile is generally very easy to use for experienced participants.

What is your favorite aspect of this product?

It's a nice feature to be able to share enormous files through link or registration and shared files may be password secured. We can also electronically authorize records and transfer them to third parties for signing. It is quite simple to configure files for signature, date, and capacity. Integrates with Outlook to transmit large email attachments that are too large for your or the recipient's application. The platform syncs between devices, allowing you to view your data at all times. Another significant benefit of this program is its high storage capacity.

What do you dislike most about this product?

Finding the list of records transmitted from ShareFile and determining their status without viewing the record might be difficult. One disadvantage I discovered was the lack of a file locking mechanism, which means that if numerous persons are reading and altering data at the same time, there is a potential of variance mistakes. ShareFile must become more lucrative, which means implementing more economical storage solutions.

What recommendations would you give to someone considering this product?

ShareFile is one of the greatest tools that my company has been able to get. It is a tool that we use on a regular basis to handle files in numerous departments for various purposes. In contrast to other electronic record signing schemes. ShareFile helped me save money and time by making it easier to exchange, edit, and distribute documents. Indeed, this enhanced communication between events while also reducing mistakes in erroneous information.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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