ShareFile Logo
ShareFile Logo
ShareFile

ShareFile

Composite Score
8.9 /10
CX Score
9.0 /10
Category
ShareFile
8.9 /10

What is ShareFile?

Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.

Company Details


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Awards & Recognition

ShareFile won the following awards in the Content Collaboration category

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ShareFile Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ShareFile.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

91 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ShareFile?

4% Negative
8% Neutral
88% Positive

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Inspires Innovation

Feature Ratings

Average 87

Team Collaboration

92

Real-Time Synchronization

89

Drag and Drop User Interface

89

Large File Optimization

88

Electronic Signatures

88

Cognitive Content Services

88

Data Loss Prevention

87

Audit Trail

87

Access Control and Rights Management

87

Task Management and Workflow

86

Enterprise Grade Security Controls

86

Vendor Capability Ratings

Average 87

Ease of Data Integration

90

Ease of Implementation

89

Breadth of Features

89

Business Value Created

87

Usability and Intuitiveness

87

Product Strategy and Rate of Improvement

87

Ease of Customization

87

Quality of Features

86

Ease of IT Administration

86

Availability and Quality of Training

86

Vendor Support

81

ShareFile Reviews

Bethwel N.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

My Experience With Citrix ShareFile

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Sharing files, accessing files, storing files, and handling files transfer is easy with Citrix ShareFile

What is your favorite aspect of this product?

I like the Security features of Citrix ShareFile The software is affordable It makes handling files transfer easy

What do you dislike most about this product?

Zero problems with Citrix ShareFile. It has been great

What recommendations would you give to someone considering this product?

I highly recommend Citrix ShareFile as it has been great and never failed us

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

Barnes' B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Streamlined our office process

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

I believe the program accomplishes its intended function of file sharing and offers more capabilities than standard file-sharing services. With this platform, we can organize folders, provide access, encrypt communications, control user access, and more. Citrix Shared files offer the ability to download and install the program on a computer in addition to having an online version.

What is your favorite aspect of this product?

If you need to locate a file-sharing solution and a safe alternative to sending files as email attachments, share file is a terrific application. Users will be notified when fresh material is ready for download and evaluation, thanks to the alerting and notification capabilities, which are particularly good. Although it's wonderful for file sharing, there could be better solutions if you want to use Sharefile to do a comprehensive audit because the documentation might get rather large.

What do you dislike most about this product?

There have been certain aspects that have disappointed me. For example, workflows or the ability to work on documents online without having to log in to Office 365 and handle some handovers have not been completely developed as I had hoped.

What recommendations would you give to someone considering this product?

The program's ability to provide passcodes when you transmit a document is one of the features I enjoy. This provides you comfort knowing that your work and papers are private. The organisation provides good, well-explained assistance and support so that you can use the product appropriately.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Antonio G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Agile solution to share files online securely.

Likeliness to Recommend

9 /10

What differentiates ShareFile from other similar products?

Citrix ShareFile, in my opinion, is the most dependable and ideal place to keep all of your data in one location. It is widely recognized as the best choice for storing various types of data as well as websites that can be easily accessed whenever and wherever. It notifies us via email and downloads files safely. For us, it is crucial because we were able to create a storage system with the required productivity and successful teamwork across departments, suppliers, and other business-related entities, it is a crucial factor that can affect how quickly each user works.

What is your favorite aspect of this product?

I like it a lot because the interface is very clear. Citrix ShareFile is ideal for storing and delivering files to clients quickly. It also gives me adequate security and access to my project materials. It's adequate, and I've found it to be very easy to use and incorporate into my applications. It significantly improves employee collaboration, which in turn helps us meet deadlines. It has the best search engine for quickly finding any type of document, as well as a large storage space for uploading a variety of files and backups. The price is advantageous because it is not prohibitively expensive.

What do you dislike most about this product?

The main drawback to the program is that it might be quite sluggish when uploading huge files at times. Citrix ShareFile is, in my perspective, a one-stop shop for all of my problems. Since its introduction, I no longer need to rely on other aspects. However, given how limited this function is today, it would be excellent to expand its interface with other apps. I would want a personalized panel and assistance in receiving better training while using them; it is critical to develop in order to attain good outcomes.

What recommendations would you give to someone considering this product?

It is unquestionably a viable option for successfully managing businesses. You'll be won over by its cloud storage capability. Citrix ShareFile is a high-end storage solution created for enterprises that provides dependable choices including cloud storage and file access from any location. With the secure email function, which is simple to set up and operate, you may apply personalized branding and sign up an infinite number of customers. There is no reason not to get it because it is cheaply priced and you will have a useful tool that allows many people to collaborate effectively.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

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