What is ShareFile?
Securely share content and collaborate with clients and internal teams from any device or location with ShareFile. Departments and small businesses need simple, secure solutions to collaborate with clients and each other. With ShareFile, use any device to securely access files, share data, and create time-saving workflows. Simple, quick set-up – no IT required.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceShareFile Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on ShareFile.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ShareFile?
Pros
- Helps Innovate
- Trustworthy
- Efficient Service
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Team Collaboration
Real-Time Synchronization
Drag and Drop User Interface
Large File Optimization
Electronic Signatures
Cognitive Content Services
Data Loss Prevention
Audit Trail
Access Control and Rights Management
Task Management and Workflow
Enterprise Grade Security Controls
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Quality of Features
Ease of IT Administration
Availability and Quality of Training
Vendor Support
Also Featured in...
ShareFile Reviews
Alyssa K.
- Role: Public Sector
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
A great system for storing files
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Managing storage space is simplified by specifying a time limit for when files will automatically delete themselves. This is ideal for legal or financial information because it is incredibly safe and encrypted. Electronic signatures can be accomplished quickly. Large files can be sent via the email plugin in Citrix ShareFile without too many problems. The emails are secured while in transit. The customer portal was popular.
What is your favorite aspect of this product?
There are many tools in ShareFile that can assist you with backup. You can quickly access the new drive letter like any other drive on your computer. Document sharing and saving are made simple by this. After minor upgrades, the actual log-in process and navigation were simple to use, and the customer support previously functioned reasonably well. Using several folders, we can organise files according to projects.
What do you dislike most about this product?
There are also at least one or two service disruptions that occur every month, causing users to be unable to complete their work for a period of time. There is occasionally a lag when uploading files. It has to be made more user-friendly and less complicated because it is too pricey. It needs to be more adaptable.
What recommendations would you give to someone considering this product?
The web interface's cloud-based simplicity is lovely. Onboarding and execution went well. It is optional for the recipient of the files to create an account on the website to begin downloading the file. I can be reassured about losing access because of a hardware issue. One of the most straightforward software programmes we've used is this one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Danta M.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Dec 2022
Accurate Content Storage
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Citrix ShareFile is a cost reliable approach with a cloud access procedures and quality AI for organizations.
What is your favorite aspect of this product?
Citrix ShareFile has established proper malware detectors, and this increases the proficiency of the storage.
What do you dislike most about this product?
Citrix ShareFile is consistent in bringing a transformative way of business safety through cloud storage and this is a robust service.
What recommendations would you give to someone considering this product?
Citrix ShareFile has a practical form of business control for high storage management.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Harold W.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Dec 2022
User friendly collaboration software
Likeliness to Recommend
What differentiates ShareFile from other similar products?
Citrix provides a wonderful job of enabling secure login, collaboration and data sharing, file sharing, sending and saving data necessary for group sharing. The majority of the time new features in software updates are helpful. It's also fantastic for enterprise-grade reporting and audit tracing, and the structure and organization make it easy to utilize even offline if necessary.
What is your favorite aspect of this product?
The main advantages of utilizing this software are that it makes file sharing quick, safe, and effective on any device. What I appreciate most about this platform is how little and simple the program is to download, as well as how easy it is to operate in the background. There are several applications for Citrix Content Collaboration, spanning desktop programs, mobile clients, and web-based interfaces.
What do you dislike most about this product?
It is troublesome and frequently occurring network delay. SME support frequently falls short of expected SLAs. Comparing standard pricing to that of competing alternatives, it feels premium. Integration and development using an existing stack are difficult and create many dependencies.
What recommendations would you give to someone considering this product?
It offers secure offerings built entirely on the cloud. It has strong SME support for deployment and architecture questions. In comparison to alternative systems, collaboration among colleagues from outside the organization is fluid and easy. Using the single sign-on feature offered on the website, the user can log in and begin saving their data.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2024 SoftwareReviews.com. All rights reserved.