Send Social Media

Send Social Media Dashboard

Composite Score

7.3 /10

CX Score

7.5 /10

18 Reviews

Claim Software

What is Send Social Media Dashboard?

Use Send Social Media Dashboard to automate content, engage with customers, measure results and monitor their brand across 30+ social media channels at once.

Company Details

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Send Social Media Dashboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Send Social Media Dashboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

79 Likeliness to Recommend

1
Since last award

96 Plan to Renew

7
Since last award

78 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Send Social Media Dashboard?

0% Negative

8% Neutral

92% Positive

Pros

Enables Productivity
Friendly Negotiation
Performance Enhancing
Respectful

Feature Ratings

Average 84

Social Moderation and Workflow Management

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Trend Analysis

Campaign Execution

Dashboards and Visualization

Social Post Archival

Social Response Management

Sentiment Analysis

Vendor Capability Ratings

Average 76

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of IT Administration

Send Social Media Dashboard Reviews

Edinah S.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2022

Great Product, Easy to Use!

Likeliness to Recommend

9 /10

What differentiates Send Social Media Dashboard from other similar products?

Very affordable as compared to others in the market

What is your favorite aspect of this product?

Very Intuitive Simple and clear UI

What do you dislike most about this product?

The customer service is poor.

What recommendations would you give to someone considering this product?

This software is among the cheapest in the market. Yet, it offers effective solutions in a single dashboard. I recommend it for small businesses.

Pros

Helps Innovate
Reliable
Enables Productivity
Respectful

Kaitlin B.

Role: Sales Marketing
Industry: Gaming and Hospitality
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2022

"Very useful marketing tool."

Likeliness to Recommend

7 /10

What differentiates Send Social Media Dashboard from other similar products?

This program differs from others because it allows marketers to publish to multiple services at once. You can then track every message you send through every service you've published.

What is your favorite aspect of this product?

Over the years, we have tried many other posting tools, but this one has shown to be the most cost-effective due to the comprehensive nature of its control panel. You may automatically promote your top performing articles thanks to the clever learning technologies; you can set up recurring posts; and you can establish a link-frame to bring readers back to your site when you send them to an external link.

What do you dislike most about this product?

I'd love for it to be able to update LinkedIn groups, but I doubt any existing tools can.

What recommendations would you give to someone considering this product?

I recommend this program because it has very useful functions, it is easy to use and its customer service is the best.

Pros

Trustworthy
Unique Features
Efficient Service
Effective Service

Joe T.

Role: Sales Marketing
Industry: Food and Beverage
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jun 2022

Excellent program at a good price.

Likeliness to Recommend

8 /10

What differentiates Send Social Media Dashboard from other similar products?

Just because it's easy to use doesn't mean it's the best application out there. There are programs that have better functions

What is your favorite aspect of this product?

When compared to other programs we've tried, this one is the most cost-effective for the features it gives in a single dashboard. Features such as scheduling repeating articles, creating a link-frame so that visitors returning from other links will be sent to your site, and smart learning technologies that promote your best-performing pieces automatically are all very useful. I'm really happy with the onboarding process, and they're always happy to set up a conversation with me if I have any questions or concerns.

What do you dislike most about this product?

However, I'm not sure there are any other programs out there that can publish to LinkedIn groups.

What recommendations would you give to someone considering this product?

There is not much to recommend, the program is very similar to other programs on the market, perhaps the only thing that stands out is its ease of use.

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Send Social Media Dashboard

What is Send Social Media Dashboard?

Company Details

Need Assistance?

Send Social Media Dashboard Ratings

79 Likeliness to Recommend

1 Since last award

96 Plan to Renew

7 Since last award

78 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love Send Social Media Dashboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Social Moderation and Workflow Management Ability to create end-to-end routing and escalation workflows from social content.

Social Media Channel Integration Inbound Ability to monitor social media services, such as Facebook, Twitter, LinkedIn, YouTube, and more.

Social Media Channel Integration Outbound Ability to publish to social media services such as Facebook, Twitter, LinkedIn, YouTube, and more.

Trend Analysis Ability to monitor trends and traffic on multiple social media sites.

Campaign Execution Ability to manage social and media assets: tools for social campaign execution, reporting, and analytics.

Dashboards and Visualization Ability to visualize data and create analytics dashboards.

Social Post Archival Ability to archive social posts and platform activity to create an audit trail.

Social Response Management Ability to respond in-band to social media posts; ability to execute post-time optimization.

Sentiment Analysis Ability to analyze and uncover insights from attitudes and opinions expressed on social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Send Social Media Dashboard Reviews

Edinah S.

Great Product, Easy to Use!

Likeliness to Recommend

Pros

Kaitlin B.

"Very useful marketing tool."

Likeliness to Recommend

Pros

Joe T.

Excellent program at a good price.

Likeliness to Recommend

Pros

1
Since last award

7
Since last award

2
Since last award

Feature Ratings

Social Moderation and Workflow Management

Social Media Channel Integration Inbound

Social Media Channel Integration Outbound

Trend Analysis

Campaign Execution

Dashboards and Visualization

Social Post Archival

Social Response Management

Sentiment Analysis

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Usability and Intuitiveness

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Breadth of Features

Business Value Created

Availability and Quality of Training

Vendor Support

Ease of IT Administration