Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.8 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

3% Negative
6% Neutral
91% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Reliable
  • Enables Productivity

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

88

Rank Tracking

86

Content Optimization

84

Backlink Tools

84

On-Page Tracker/Optimization

84

Analytics and Reporting

84

Auditing

83

Local SEO

81

Alerts

80

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Usability and Intuitiveness

81

Ease of IT Administration

81

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Vendor Support

78

Ease of Customization

77

Semrush Reviews

Lucie V.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Leador of the market

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Breadth of features and insights

What is your favorite aspect of this product?

The number of features available in the same product

What do you dislike most about this product?

Some new features sometimes seems untrustworthy (intent in french? log analyzer?)

What recommendations would you give to someone considering this product?

It's a great SEO tool anyone should use.

Pros

  • Reliable
  • Enables Productivity
  • Inspires Innovation
  • Security Protects

Cons

  • Wastes Time
  • Less Effective Service

Shan A.

  • Role: Sales Marketing
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

A must have product for SEO's

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

It has many features which allow you to track the audience of the website and gives you control of everything. Other similar tools have limited features as compared to SEMrush

What is your favorite aspect of this product?

The best part of the platform is the domain overview section and traffic analytics, where it makes everything visible to you which even Google Analytics at times is left behind.

What do you dislike most about this product?

The keyword difficulty tool is not accurate which is a major drawback of SEMrush

What recommendations would you give to someone considering this product?

For any backlinks gap, this tool is significant as it helps you fill the gap. Along with helping you form a good strategy related to your organic search results (SEO). The tool also has a competitors analysis section which is essential for all businesses to track their current SEO positioning.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Lorenzo M.

  • Role: Sales Marketing
  • Industry: Banking
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

"Fantastic product!"

Likeliness to Recommend

8 /10

What differentiates Semrush from other similar products?

Uniqueness

What is your favorite aspect of this product?

Keyword Research

What do you dislike most about this product?

Slowness is becoming more and more a big problem.

What recommendations would you give to someone considering this product?

Consider first scalability

Pros

  • Effective Service
  • Inspires Innovation
  • Reliable
  • Enables Productivity

Cons

  • Vendor's Interest First
  • Less Generous
  • Less Transparent

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