
What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
1
Since last award
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 92%
- Negotiation and Contract:
- 82%
- Conflict Resolution:
- 90%
- Strategy & Innovation:
- 87%
- Service Experience:
- 89%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Reliable
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Keyword Research
Competition Analysis
Rank Tracking
On-Page Tracker/Optimization
Auditing
Content Optimization
Backlink Tools
Analytics and Reporting
Local SEO
Alerts
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of Customization
Vendor Support
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Semrush Reviews

Lander F.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted May 2021
Great product, but also very complex
Likeliness to Recommend
What differentiates Semrush from other similar products?
It's a complete tool, all you need in terms of SEO.
What is your favorite aspect of this product?
Keyword research & tracking tools. Also the competitor links analysis.
What do you dislike most about this product?
It's complexity and a long learning curve.
What recommendations would you give to someone considering this product?
To first watch some videotutorials and enter the Semrush academy.
Pros
- Performance Enhancing
- Respectful
- Continually Improving Product
- Reliable
Please tell us why you think this review should be flagged.

Eric G.
- Role: Sales Marketing
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted May 2021
Full features and detailed competitive analysis.
Likeliness to Recommend
What differentiates Semrush from other similar products?
Complete comprehensive competitive analysis easily digestible with clear actionable items.
What is your favorite aspect of this product?
The ease of evaluating our competition in the SEM space and finding new avenues for kw bidding and marketing strategies.
What do you dislike most about this product?
The price but what can you do!
What recommendations would you give to someone considering this product?
Take full advantage and act on the data you obtain in order to surpass the high cost and make it work for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lindsey G.
- Role: Student Academic
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted May 2021
Easy to use and great to see your organic success!
Likeliness to Recommend
What differentiates Semrush from other similar products?
It offers great keyword optimized words and ideas.
What is your favorite aspect of this product?
To see how I’m ranking and how I can approve. And search volume of keywords.
What do you dislike most about this product?
The price is a little high for basic bloggers.
What recommendations would you give to someone considering this product?
The backend provides valuable info for growing your organic traffic.
Pros
- Performance Enhancing
- Unique Features
- Efficient Service
- Effective Service
Please tell us why you think this review should be flagged.
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