Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10
Semrush
8.8 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Search Engine Optimization category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

95 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
92%
Negotiation and Contract:
82%
Conflict Resolution:
90%
Strategy & Innovation:
87%
Service Experience:
89%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

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2% Negative
5% Neutral
93% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Reliable

Feature Ratings

Average 85

Keyword Research

89

Competition Analysis

87

Rank Tracking

85

On-Page Tracker/Optimization

84

Auditing

83

Content Optimization

83

Backlink Tools

83

Analytics and Reporting

83

Local SEO

82

Alerts

79

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Business Value Created

84

Breadth of Features

84

Quality of Features

83

Usability and Intuitiveness

81

Ease of IT Administration

80

Product Strategy and Rate of Improvement

80

Ease of Data Integration

79

Availability and Quality of Training

78

Ease of Customization

77

Vendor Support

76

Semrush Reviews

Shubhi S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2021

Easy to use, but a bit pricey

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Intuitiveness

What is your favorite aspect of this product?

Ideas section

What do you dislike most about this product?

Pricing could be better

What recommendations would you give to someone considering this product?

Analyse the requirement first. Check the number of users you would need along with the number of projects and site audit pages.

Pros

  • Includes Product Enhancements
  • Friendly Negotiation
  • Efficient Service
  • Effective Service

Raghu N.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2021

It is a good product with accurate data for SEM

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

The trustable data

What is your favorite aspect of this product?

Data collection and accuracy

What do you dislike most about this product?

Ui and ux

What recommendations would you give to someone considering this product?

Please improve UX

Pros

  • Helps Innovate
  • Continually Improving Product
  • Includes Product Enhancements
  • Appreciates Incumbent Status
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted May 2021

Easy to use with lots of features

Likeliness to Recommend

8 /10

Pros

  • Trustworthy
  • Efficient Service
  • Client Friendly Policies
  • Generous Negotitation

Cons

  • Less Productive
  • Commodity Features

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