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Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


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Awards & Recognition

Semrush won the following awards in the Customer Intelligence category

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Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 85

Data Visualization

88

Audience Demographics

87

Audience Segmentation

86

Real Time Workflow Automation

85

Conversion Analysis

85

Metadata Management

84

Customer Journey Modelling

83

API Framework

81

Predictive Analytics

80

Cross Channel Attribution Analysis

79

Anomaly Detection

77

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of Implementation

86

Breadth of Features

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Ease of Customization

81

Availability and Quality of Training

79

Usability and Intuitiveness

79

Semrush Reviews

Bùi H.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Interface is easy to use, the reports are detailed

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Easily create collaboration groups for your marketing team and account hierarchy. Verify domains easily and quickly.

What is your favorite aspect of this product?

I have used many other SEO tools, but Semrush helps me track and manage all concerns in a Digital campaign: from SEO to Social Media, Referral links as well as web content and rankings. daily keywords

What do you dislike most about this product?

I prefer that Semrush offers a group payment plan, as it makes it easier for me to report on costs and results

What recommendations would you give to someone considering this product?

"Long Live the King of SEO Tools". One of the must-have tools for Markers. The interface is easy to use, the reports are intuitive and provides quick analysis even for beginners.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Elias R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

Best Software for SEO and Social Media Management

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Semrush is an amazing tool for SEO, Social Media Management and Market Research. Other products just seem incomplete or simply not well implemented. Semrush on the other hand is perfect as it has every feature we need in order to create a strong SEO strategy, manage our social media accounts or do market research when we wan to launch a new campaign for a new service. It is super practical and its easy to use interface makes the learning curve less difficult. Love the tool overall.

What is your favorite aspect of this product?

The SEO tools for keword research, backlink checks and site audit. With Semrush we can easily check our site's health and make improvements in order to rank higher on search engines. The fact that we can also manage our socials is a game changer considering we do a lot of content marketing and we are constantly posting on social media.

What do you dislike most about this product?

At the time I haven't found anything I dislike. I'm very satisfied with Semrush and would recommend 100%. It is an extremely useful tool and if you're looking to grow online, this is the way to go. Semrush will provide insights that will help decision making, allow you to make adjustments in your strategy and pave the way to reach your goals.

What recommendations would you give to someone considering this product?

I recommend anyone looking to get their brand online to try Semrush, they have courses about how to use the toolkit and the basics of SEO. With the courses and the tool, you have all you need to succeed in your online journey. Depending on what you want to achieve, you may use some tools more often, but in any case you will always have all you need in a single place.

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Ravi C.

  • Role: Consultant
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

The Best All-in-One SEO Tool for Businesses

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

Its comprehensive features like Keyword Research, competitor analysis, backlink analysis and management, and identifying and fix technical SEO issues makes this more useful.

What is your favorite aspect of this product?

Its detailed analysis of competitors and user-friendly interface

What do you dislike most about this product?

I did not find anything to dislike about this tool

What recommendations would you give to someone considering this product?

SEMrush is the best option for all sizes of businesses looking to improve their SEO performance, with its powerful features, competitive pricing, and user-friendly interface. Highly Recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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