What is Semrush?
Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
91 Likeliness to Recommend
1
Since last award
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
- Product Experience:
- 96%
- Negotiation and Contract:
- 88%
- Conflict Resolution:
- 94%
- Strategy & Innovation:
- 93%
- Service Experience:
- 95%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Semrush?
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Data Visualization
Audience Demographics
Audience Segmentation
API Framework
Real Time Workflow Automation
Conversion Analysis
Metadata Management
Customer Journey Modelling
Predictive Analytics
Cross Channel Attribution Analysis
Anomaly Detection
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Breadth of Features
Ease of Data Integration
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Also Featured in...
Semrush Reviews
Samuel K.
- Role: C-Level
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2024
best customer intelligent tool
Likeliness to Recommend
What differentiates Semrush from other similar products?
depth in SEO-focused analytics and competitive intelligence
What is your favorite aspect of this product?
I was particularly drawn to its robust local listing management and in-depth SEO audits, which are crucial for optimizing my site’s performance and staying ahead in a competitive market.
What do you dislike most about this product?
the interface can be complex and overwhelming although it becomes easy after a few days of training.
What recommendations would you give to someone considering this product?
SEMrush offers a range of educational resources, including webinars, tutorials, and a knowledge base, which you should use to get up to speed quickly and to ensure you’re utilizing the platform to its fullest potential.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
Rene D.
- Role: Industry Specific Role
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Aug 2024
The Greatest Marketing tool.
Likeliness to Recommend
What differentiates Semrush from other similar products?
Its extensive SEO, PPC, and content marketing tools are great.
What is your favorite aspect of this product?
I can quickly find and fix technical SEO problems when I do site checks. I like how often the trends are updated.
What do you dislike most about this product?
It can be hard for beginners who only need simple tools.
What recommendations would you give to someone considering this product?
The tool can be used for many things, which is great for companies that need one for client work.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Yunus Emre T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted May 2024
Wonderful diversity in data analysis
Likeliness to Recommend
What differentiates Semrush from other similar products?
There are so many different kinds of tools that we can use for specific data.
What is your favorite aspect of this product?
To have lots of tools for almost every purpose.
What do you dislike most about this product?
It could have more user friendly interface.
What recommendations would you give to someone considering this product?
I would recommend Semrush for the people who wants to reach detailed data for their businesses.
Pros
- Continually Improving Product
- Performance Enhancing
- Unique Features
- Saves Time
Please tell us why you think this review should be flagged.
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