Semrush Logo Award Winner Product Badge
Semrush Logo Award Winner Product Badge
Semrush

Semrush

Composite Score
8.8 /10
CX Score
8.9 /10

What is Semrush?

Semrush is a leading online visibility management software-as-a-service platform. With over 50 products, tools and add-ons across online visibility management, including tools for search, content, social media and market research, data for more than 140 countries, seamless integration with Google and task management platforms, Semrush is a critical solution for all companies who are serious about online presence.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Semrush won the following awards in the Customer Intelligence category

Filter By

Semrush Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Semrush.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

1
Since last award

100 Plan to Renew

80 Satisfaction of Cost Relative to Value

2
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Semrush?

0% Negative
5% Neutral
95% Positive

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Continually Improving Product

Feature Ratings

Average 85

Data Visualization

88

Audience Demographics

87

Audience Segmentation

86

Real Time Workflow Automation

85

Conversion Analysis

85

Metadata Management

84

Customer Journey Modelling

83

API Framework

81

Predictive Analytics

80

Cross Channel Attribution Analysis

79

Anomaly Detection

77

Vendor Capability Ratings

Average 83

Quality of Features

87

Ease of Implementation

86

Breadth of Features

85

Business Value Created

85

Ease of Data Integration

84

Ease of IT Administration

83

Product Strategy and Rate of Improvement

83

Vendor Support

82

Ease of Customization

81

Availability and Quality of Training

79

Usability and Intuitiveness

79

Semrush Reviews

Christopher J.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2023

An all purpose tool for all angles of SEO projects

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

The biggest difference with SEMrush is quality and breadth. It covers almost anything required for a long term SEO campaign, quite well. Yes, there are more specialised tools for audits, or keyword research, but SEMrush does all of it very well under one roof

What is your favorite aspect of this product?

I love how nice it is to look at. This might not sound like much, but it's really helpful to be able to take screenshots and have them be presentable for displaying on client slides.

What do you dislike most about this product?

Generally there is little to dislike, however the higher tiers are expensive but without paying for these there aren't slots for too many ongoing projects

What recommendations would you give to someone considering this product?

I would recommend giving it a trial and seeing the quality for yourself. Consider to which tools you already have that could become redundant, as in a lot of cases it's easier just to use SEMrush to complete a joined up campaign.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rehnuma K.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Semrush is our back support, just fantastic!

Likeliness to Recommend

9 /10

What differentiates Semrush from other similar products?

Definitely the great, simple to use interface. It's keyword magic tool. Very in depth competitor analysis feature. Ability to manage multiple projects at one place.

What is your favorite aspect of this product?

Keyword searching and competitor analysis feature.

What do you dislike most about this product?

Nothing as such!

What recommendations would you give to someone considering this product?

Semrush is a very helpful tool, it allows marketing professionals to grow and work with confidence. Just go for it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Justin L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

Top Choice for SEO, with a Premium Price to Match

Likeliness to Recommend

10 /10

What differentiates Semrush from other similar products?

What sets SEMrush apart is its all-in-one digital marketing toolkit that delivers accurate and insightful data. Whether you're diving into SEO, PPC, content marketing, or competitive research, SEMrush has your back. It simplifies complex tasks and offers an intuitive interface, making it accessible for all levels of marketers. The platform's commitment to regular updates ensures you're always working with the latest insights. While there might be similar tools out there, SEMrush's reliability, comprehensive feature set, and user-friendly approach make it a standout choice for achieving success in the digital marketing world.

What is your favorite aspect of this product?

My favorite aspect of SEMrush is its comprehensive keyword research and analysis capabilities. SEMrush provides valuable insights into keyword performance, competition, search volume, and trend data. Users can effectively identify high-value keywords, optimize their content, and fine-tune their SEO and PPC strategies based on this data. This feature helps digital marketers make informed decisions and stay competitive in the ever-evolving online landscape.

What do you dislike most about this product?

I don't like how much you need to spend on additional features when you are already paying a lot for the base software. Sometimes they sunset free products only to release them under a new name as a paid tool you need to unlock. They may give you a free trial of some of their add-ons to get you hooked.

What recommendations would you give to someone considering this product?

For someone considering SEMrush, I recommend starting with a free trial to assess its suitability for your digital marketing needs. Clearly define your goals and invest time in learning the platform's features, which may have a learning curve. Utilize SEMrush's competitive analysis tools to stay ahead of competitors, and focus on mastering the keyword research tools for effective SEO and content strategy. Regular site audits can help you identify and resolve technical SEO issues. Consider your budget and which add-ons you'll need. SEMrush has a learning curve, so invest time in learning its various features and tools through tutorials.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Generous
  • Charges for Enhancements

Most Popular Semrush Comparisons