Second Nature Logo Award Winner Product Badge
Second Nature Logo Award Winner Product Badge
SecondNature

Second Nature

Composite Score
8.0 /10
CX Score
8.3 /10
Category
Second Nature
8.0 /10

What is Second Nature?

Scale up your sales coaching with Second Nature’s sales coaching software. It provides a “virtual pitch partner” that uses conversational AI to have actual discussions with sales reps, score them, and help them improve on their own, so they can ace every sales call.

Company Details


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Awards & Recognition

Second Nature won the following awards in the Sales Coaching category

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Second Nature Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Second Nature.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

2
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Second Nature?

0% Negative
6% Neutral
94% Positive

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Unique Features

Feature Ratings

Average 88

Collaboration

91

Coaching Records

89

Custom Scorecard Templates

89

Video Practice

87

AI Simulation Training

87

Application Integration

87

Dashboards, Analytics and Reporting

87

AI Feedback

86

LMS Integration

86

Coaching Notes

86

Gamification

85

Vendor Capability Ratings

Average 84

Ease of Implementation

88

Usability and Intuitiveness

87

Vendor Support

86

Ease of Data Integration

85

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Business Value Created

83

Quality of Features

83

Ease of IT Administration

83

Breadth of Features

83

Ease of Customization

81

Second Nature Reviews

Nelson h.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

interactive and automated training.

Likeliness to Recommend

9 /10

What differentiates Second Nature from other similar products?

train new users and upgrade existing ones to learn sales skills through repetitive training, helps save time and money on long training.

What is your favorite aspect of this product?

It is quite practical as we learn, we correct mistakes, improve the score through repetition, it improves confidence, it helps me think about the ways in which I should face or respond in each situation, its interface is very intuitive.

What do you dislike most about this product?

On some occasions I have responded but it does not detect the response.

What recommendations would you give to someone considering this product?

It is quite intuitive and easy to use. This solution will help the sales team to boost confidence, as well as improve product knowledge.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Role: Operations
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Nov 2022

Fantastic product. Ease of use and scalability

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jul 2022

Felt Foolish at First, But I Soon Saw the Value

Likeliness to Recommend

9 /10

Pros

  • Effective Service
  • Saves Time
  • Respectful
  • Caring

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