SAP

SAP SuccessFactors HCM

Composite Score

7.7 /10

CX Score

8.1 /10

21 Reviews Write a Review

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What is SAP SuccessFactors HCM?

SAP SuccessFactors Human Experience Management Suite (SAP SuccessFactors HXM Suite) offers individualized experiences and strategic solutions that empower employees to reach their potential. Only SuccessFactors gives you the talent solutions, core HR, collaboration tools, and workforce analytics you need to produce, measure, and continuously improve your business results through people, every day.

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SAP SuccessFactors HCM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP SuccessFactors HCM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 84%
Negotiation and Contract:: 85%
Conflict Resolution:: 88%
Strategy & Innovation:: 85%
Service Experience:: 86%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP SuccessFactors HCM?

9% Negative

0% Neutral

91% Positive

Pros

Client's Interest First
Includes Product Enhancements
Acts with Integrity
Friendly Negotiation

Feature Ratings

Average 78

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Average 72

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization

Also Featured in...

Human Capital Management - Enterprise

Score 7.8

View SAP SuccessFactors HCM in this category (opens in a new tab)

Talent Management

Score 7.3

View SAP SuccessFactors HCM in this category (opens in a new tab)

SAP SuccessFactors HCM Reviews

TANMAY M.

Role: Consultant
Industry: Energy
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Best in class if your processes are standard !

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

User friendly interactive GUI and regular updates.

What is your favorite aspect of this product?

New releases

What do you dislike most about this product?

Less customisation options

What recommendations would you give to someone considering this product?

Good Product for user experience, efficient and easy to use

Pros

Inspires Innovation
Helps Innovate
Continually Improving Product
Enables Productivity

Bhavesh P.

Role: Operations
Industry: Manufacturing
Involvement: Vendor Selection and Purchasing

Validated Review

Verified Reviewer

Submitted Sep 2023

Easy and Reliable

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP SuccessFactors has a good UI which I mostly would like to highlight. The previous product which we were using had too many unnecessary features which we never really used. However SAP SuccessFactors has got all the required ones which are truly a value for the price paid.

What is your favorite aspect of this product?

The favorite aspects I would like to highlight is the integration with other software. Mainly the payroll manager, Tax manager and also attendance manager. It's smooth and easy to learn.

What do you dislike most about this product?

Not much to add here but I think pricing factor maybe a thing which I would say is a drawback. Else everything is good.

What recommendations would you give to someone considering this product?

I would truly recommend this product to large enterprises and institutions who are looking for a reliable ecosystem to work and a easy software to learn

Pros

Performance Enhancing
Enables Productivity
Efficient Service
Effective Service

Cons

Vendor Friendly Policies
Less Fair
Slower Product Innovation

Zeba S.

Role: Human Resources
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Sep 2023

Great product if implemented right !

Likeliness to Recommend

8 /10

What differentiates SAP SuccessFactors HCM from other similar products?

SAP provides a client centric and business centric software products. It understands the challenges business face and their products are based at best to resolve the day the day productivity challenges and IT issues. The user interface is very friendly, with the support of right implementation partner the overall implementation is smooth . You can see the changes in your organisation utility and productivity from day one. From fast and transparent system to also a place which provides you insights using AI and analytics . The range of features are very waste and it keeps updating every quarter

What is your favorite aspect of this product?

Ease of use Client centric Easy to implement and support SAP support team available for any issues Enhancement capabilities Features which match the changes in latest IT landscape

What do you dislike most about this product?

Very less options to do manual enhancement If business process of the client are old it takes a lot of time to implement. Cost can be a challenge for some customers

What recommendations would you give to someone considering this product?

Be ready to give away some of your legacy process and adapt to new which wil support the HR digital transformation of your organisation For best use case consider a proper and through requirement gathering sessions before implementing it . Consider hidden cost and consultant charges Have a support team and plan ready before go live

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

SAP SuccessFactors HCM

What is SAP SuccessFactors HCM?

Company Details

Book a Free Demo Today!

SAP SuccessFactors HCM Ratings

83 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love SAP SuccessFactors HCM?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

HR Systems Interface Ability to interface with the organization’s HR system.

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Human Capital Management - Enterprise

Talent Management

SAP SuccessFactors HCM Reviews

TANMAY M.

Best in class if your processes are standard !

Likeliness to Recommend

Pros

Bhavesh P.

Easy and Reliable

Likeliness to Recommend

Pros

Cons

Zeba S.

Great product if implemented right !

Likeliness to Recommend

Pros

Feature Ratings

HR Systems Interface

Benefits Calculation

Accounting Systems Interface

Self Service Portal

Retirement Plan Tracking

Compensation Management

Time and Attendance

Direct Deposit

Taxation Deduction

Tax Form Preparation

Vacation and Leave Tracking

Vendor Capability Ratings

Ease of IT Administration

Business Value Created

Ease of Data Integration

Ease of Implementation

Quality of Features

Usability and Intuitiveness

Availability and Quality of Training

Breadth of Features

Vendor Support

Product Strategy and Rate of Improvement

Ease of Customization