What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

5% Negative
6% Neutral
89% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Accounts Receivable Invoicing

91

Accounts Payable Purchase Orders

88

Cash Flow Management

83

General Ledger Chart of Accounts

82

Dashboards, Analytics and Reporting

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

81

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

72

Ease of Customization

69

SAP S/4HANA Cloud Reviews

Jitendra L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Easy to use"

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4HANA Cloud distinguishes itself in the enterprise resource planning (ERP) landscape through several key differentiators: Intelligent ERP Cloud-First Approach Real-time Analytics Industry-Specific Functionality

What is your favorite aspect of this product?

I appreciate SAP S/4HANA Cloud for its advanced features, including intelligent ERP capabilities, real-time analytics, and a cloud-first approach that enhances scalability and flexibility.

What do you dislike most about this product?

Nothing to dislike

What recommendations would you give to someone considering this product?

Clearly understand your organization's business requirements and processes. This will help in evaluating how well SAP S/4HANA Cloud aligns with your specific needs: Define Business Requirements Assess Cloud Readiness Engage Stakeholders Evaluate Integration Consider Industry Specifics

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Andreea M.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Dec 2023

Best in class

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4HANA stands out from other products primarily due to its advanced in-memory computing capabilities. It utilizes the SAP HANA database, providing real-time data processing and analytics. It has a simplified data model, a more intuitive user interface, and supports advanced technologies like machine learning and IoT, making it a comprehensive and innovative enterprise solution.

What is your favorite aspect of this product?

The Fiori user interface because it tailors the user experience based on roles, ensuring that individuals have access to the relevant information and functions needed for their specific job responsibilities.

What do you dislike most about this product?

It is very difficult to implement in large organizations and customizations are expensive

What recommendations would you give to someone considering this product?

It is the best ERP solution if you're looking for seamless data integration, and a full cloud solution

Pros

  • Enables Productivity
  • Performance Enhancing
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements

Andrey L.

  • Role: Operations
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

all best experience of your industry in one ERP

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP is a tiger and king of ERP products. SAP products accumulate all best experience their product team interacts with during implementation projects of customers. When you buy SAP ERP you are buying all entire and optimised for any given case business projects however Business One edition is more unified so been focused on mid sized businesses.

What is your favorite aspect of this product?

SAP is reliable and sets standarts. You will not be experimenting but just implementing best in class. It has simple but very readable designes and optimised data warehousing facilities. There is a lot of industrial versions so you can choose specific one but all are IFRS and risk management procedures complient. SAP has large support and implementation teams who are available to interact with you and guarantee 150 days full version implementation.

What do you dislike most about this product?

Tax are location specific topics both with actuarial calculations and fixed assest appraisal rules so this can't be fully automated. You have to hire SAP implementation team with on site work but most of it could be subject for remote support and that would reduce budgets. SAP is rather expencive but in the same time guaranteed high quality Delivery. You have to choose industry specific modules separately and Business One is applicable for small enterprises. SAP is not flexible and customisation is very expencive - SAP is about PRODUCTIVITY of using your enterprise resources but not about agile INNOVATIONS.

What recommendations would you give to someone considering this product?

First make clear all you processes and make sure they are most efficient as of available variants. Contact with SAP and check functionality and options you need an if the scope and price is okay for you - go ahead, SAP is standart and has guaranteed by vendor 150 days implementation cycle. You adopts to SAP ERP rules and business processes, not SAP is adopting to your company processes. You are buying also know how of given industry management processes.It is expensive so have plan and scope first.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy