What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

5% Negative
6% Neutral
89% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Accounts Receivable Invoicing

91

Accounts Payable Purchase Orders

88

Cash Flow Management

83

General Ledger Chart of Accounts

82

Dashboards, Analytics and Reporting

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

81

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

72

Ease of Customization

69

SAP S/4HANA Cloud Reviews

Ashish K.

  • Role: Finance
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

A True Game Changer for Business

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

A few things that differentiate SAP S from other tools are the user-friendly interface and the ease of navigation. It can be integrated with a lot of other products quite easily.

What is your favorite aspect of this product?

SAP is very useful in providing detailed reports which include aging analysis, budgetary reports, and variance analysis. It is also helpful in financial reporting, financial closure, consolidation, and monthly MIS reporting. Each of these reports provides simple and easy-to-understand information for business decisions.

What do you dislike most about this product?

The disappointing part about using SAP is that it is one of the most expensive ERP tools. However, I think that the features it provides compensate for the cost it carries.

What recommendations would you give to someone considering this product?

I would highly recommend everyone to once try SAP for ERP purposes.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Alexis V.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Easy to use, but hard to find online help.

Likeliness to Recommend

5 /10

What differentiates SAP S/4HANA Cloud from other similar products?

I like it being a fully-cloud based solution to our business needs.

What is your favorite aspect of this product?

I like the automatic updates and fast implementation of software. With pre-configured settings a new hire is up and running in no time.

What do you dislike most about this product?

When you need help/support with an issue, it is incredibly hard to find someone to assist you. Also, there is also a lag when it comes to uploading picture reciepts from the app to the computer.

What recommendations would you give to someone considering this product?

It is easy to navigate (unless you are looking for online IT support) and it makes expense management easy.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Arun K.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2024

SAP S/4 Hana for better data management

Likeliness to Recommend

8 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP S/4 HANA is a versatile solution that is centralized in storing all the data in a single source. The data can be accessed anytime and has good access management. The analytics that were generated are accurate and helps a lot in decision making. Different departments data can be stored and shared across teams for better collaboration of data. The interface is simple and easy to understand.

What is your favorite aspect of this product?

SAP S/4 HANA being the platform to contain large amounts of data which can be accessed anytime and shared among different departments making it a flexible tool. The data structures are clearly defined and large data processing's can be handled smoothly. It integrated well with SAP ecosystem and makes the user experience good.

What do you dislike most about this product?

SAP S/4 HANA takes a lot of time to get implemented into an organization due to it's complexity. A lot of testing has to be done before pushing the data into production. It is complex to understand and needs hands on experience to work with this software. Highly expensive.

What recommendations would you give to someone considering this product?

SAP S/4 HANA is a great ERP system available in the market, slightly on the higher end. works better for large organizations with huge data processing. The application runs smooth and good value for money.

Pros

  • Respectful
  • Security Protects
  • Helps Innovate
  • Reliable

Cons

  • Vendor Friendly Policies
  • Leverages Incumbent Status