What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

Company Details

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

5% Negative
6% Neutral
89% Positive

Pros

  • Effective Service
  • Respectful
  • Helps Innovate
  • Continually Improving Product

Feature Ratings

Average 84

Accounts Receivable Invoicing

91

Accounts Payable Purchase Orders

88

Cash Flow Management

83

General Ledger Chart of Accounts

82

Dashboards, Analytics and Reporting

76

Vendor Capability Ratings

Average 78

Ease of Data Integration

85

Usability and Intuitiveness

83

Business Value Created

82

Ease of IT Administration

82

Breadth of Features

81

Quality of Features

81

Vendor Support

76

Product Strategy and Rate of Improvement

76

Ease of Implementation

75

Availability and Quality of Training

72

Ease of Customization

69

SAP S/4HANA Cloud Reviews

Zach E.

  • Role: Finance
  • Industry: Healthcare
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted May 2024

Great streamline process for Procure to Pay!

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

It is the easiest to customize what you would like to see in regards to what is most applicable to what you need. They understand there's no one size fits all when designing the product.

What is your favorite aspect of this product?

Being able to customize what I need for whatever metrics I am looking for when processing invoices, as well as looking at any open items, what was included on payment runs, as well as seeing all my receipts on demand.

What do you dislike most about this product?

The license my company has doesn't give me as many capabilities as I would like to see. The license you purchase does make a difference.

What recommendations would you give to someone considering this product?

There's a lot of hidden tricks embedded in the program that can make it very useful if you are willing to learn. There's so many more useful aspects to it that I continuously learn all the time in my role.

Pros

  • Effective Service
  • Respectful
  • Altruistic
  • Acts with Integrity

Cons

  • Charges for Enhancements
  • Under Delivered

Kate P.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

Powerful but Requires Careful Consideration

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP boasts a large and active community of users and developers, providing readily available support and resources, which might not be as readily accessible with other ERP solutions.

What is your favorite aspect of this product?

Real-time data processing

What do you dislike most about this product?

High cost and implementation complexity

What recommendations would you give to someone considering this product?

Consider your long-term needs and leverage the SAP community

Pros

  • Performance Enhancing
  • Caring
  • Respectful
  • Security Protects

Mohan R.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

Advanced Financial Application

Likeliness to Recommend

9 /10

What differentiates SAP S/4HANA Cloud from other similar products?

SAP has a help features to refer

What is your favorite aspect of this product?

Enhanced Integration Capabilities

What do you dislike most about this product?

Sustainability and environment tracking

What recommendations would you give to someone considering this product?

IOT Integration to developed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy