What is SAP S/4HANA Cloud?

An intelligent ERP solution that enables companies to capture every opportunity in today’s digital world, SAP S/4HANA removes common obstacles associated with legacy ERP applications, such as batch latency, complex landscapes, and manually-driven processes.

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Awards & Recognition

SAP S/4HANA Cloud won the following awards in the Enterprise Resource Planning - Enterprise category

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SAP S/4HANA Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on SAP S/4HANA Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

82 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love SAP S/4HANA Cloud?

4% Negative
8% Neutral
88% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 75

Job and Project Management

80

Procurement Management

79

Accounting and Financial Management

79

Supply Chain Management

78

Governance Risk and Compliance

77

Analytics and Reporting

75

Service Management

74

Customer Relationship Management

73

Human Capital Management

73

BI and Performance Management

72

Industry Specific Capabilities

69

Vendor Capability Ratings

Average 81

Quality of Features

84

Ease of Data Integration

83

Breadth of Features

83

Product Strategy and Rate of Improvement

83

Business Value Created

83

Vendor Support

83

Availability and Quality of Training

81

Ease of IT Administration

80

Usability and Intuitiveness

80

Ease of Implementation

79

Ease of Customization

78

SAP S/4HANA Cloud Reviews

Nicolas R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Efficient product to support IT organization

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Proof of efficiency, industry specific features and reliability

What is your favorite aspect of this product?

Easy implementation

What do you dislike most about this product?

Look and fill

What recommendations would you give to someone considering this product?

Take sufficient time to understand your key process to implement and to match it with the product features

Pros

  • Inspires Innovation
  • Security Protects
  • Reliable
  • Enables Productivity

Cons

  • Vendor Friendly Policies

Ali A.

  • Role: Finance
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Jan 2022

You need stable processes before implementing

Likeliness to Recommend

10 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Easy to implement Ready product The most common product

What is your favorite aspect of this product?

Lots of IT source for further developments

What do you dislike most about this product?

Almost nothing. The only thing is about the total price

What recommendations would you give to someone considering this product?

First clarify your internal processes, draw them if you can and that makes your ERP project faster and more reliable

Pros

  • Enables Productivity
  • Security Protects
  • Helps Innovate
  • Continually Improving Product

Francesco G.

  • Role: Operations
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Fantastic product

Likeliness to Recommend

7 /10

What differentiates SAP S/4HANA Cloud from other similar products?

Lots of advanced functions

What is your favorite aspect of this product?

Great to keep track of production schedules

What do you dislike most about this product?

Sometimes too slow and not easy to implement

What recommendations would you give to someone considering this product?

It's the best ERP tool ever

Pros

  • Effective Service
  • Helps Innovate
  • Caring
  • Fair

Cons

  • Less Performance Enhancing
  • Charges for Enhancements

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