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In Partnership With SelectHub
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What is SAP CPQ?
Maximize every sales opportunity with intelligent selling and deliver results with an intuitive configuration process across every sales channel. Build, optimize, and create buyer-friendly quotes and proposals with the SAP CPQ solution. Eliminate quote errors and empower your sellers to easily configure complex product offerings with optimized prices and branded proposals
Company Details
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SAP CPQ Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on SAP CPQ.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
5
Since last award
96 Plan to Renew
5
Since last award
80 Satisfaction of Cost Relative to Value
7
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SAP CPQ?
Pros
- Continually Improving Product
- Inspires Innovation
- Acts with Integrity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Product and Service Configuration
Quote Development and Administration
Rules Engine
Catalog Management
Renewal Management
Visual Configuration
Mobile
Multi Currency
Discounting Management
Workflow & Approvals
Application Integration
Vendor Capability Ratings
Ease of Implementation
Ease of Customization
Breadth of Features
Quality of Features
Business Value Created
Ease of IT Administration
Vendor Support
Product Strategy and Rate of Improvement
Availability and Quality of Training
Usability and Intuitiveness
Ease of Data Integration
SAP CPQ Reviews
Prithvi R.
- Role: Information Technology
- Industry: Engineering
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2024
Limited Out-of-The-Box Functionalities
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
Seamless SAP Integration: Integrates smoothly with SAP ERP, S/4HANA, and Commerce Cloud for real-time synchronization and unified management. Advanced Customization: Extensive scripting and API capabilities allow for highly tailored workflows and configurations. Global Support: Handles multi-language and multi-currency environments, making it ideal for global enterprises.
What is your favorite aspect of this product?
Robust scripting capabilities using IronPython, which allows for deep customization and automation of complex configuration, pricing, and quoting processes, enabling businesses to tailor the solution precisely to their unique needs.
What do you dislike most about this product?
Using Knockout.js in SAP CPQ responsive templates is its performance limitations with huge data and complex data bindings
What recommendations would you give to someone considering this product?
1. Invest in Training: Ensure your team is well-trained, especially in scripting and SAP integrations, to fully leverage SAP CPQ's capabilities. 2. Plan for Integration: Carefully plan and execute integrations with existing SAP systems to ensure seamless data flow and avoid potential integration issues. 3. Start with a Pilot: Consider starting with a pilot project to understand the setup and customization requirements before a full-scale implementation.
Pros
- Unique Features
- Continually Improving Product
- Generous Negotitation
- Helps Innovate
Cons
- Security Frustrates
- Wastes Time
- Less Reliable
Please tell us why you think this review should be flagged.
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Jeffry S.
- Role: C-Level
- Industry: Energy
- Involvement: Business Leader or Manager
Submitted Jul 2024
Extremely powerful and easy to implement
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
The ease of implementation and the power of customization to fit specific market segment / product needs.
What is your favorite aspect of this product?
The fact that I could create the system, attend training, and have a fully functioning CPQ system up and running in 90 days. Granted, we broke the mold on this - but we did it and it was incredibly successful.
What do you dislike most about this product?
Nothing I can think off right off the bat.
What recommendations would you give to someone considering this product?
In terms of recommendations, I would highly suggest anyone to understand how data moves through your operation at a very granular level and have this written down in a "data map" before you think about developing a CPQ system and ensure this is driven and managed by SALES and not by IT.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Laura G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2024
Solid software that provides instant quotes.
Likeliness to Recommend
What differentiates SAP CPQ from other similar products?
What distinguishes this program is undoubtedly the customer service, whenever I had a question or problem they offered me immediate help and it is something that I always highlight.
What is your favorite aspect of this product?
Importantly, this tool allows you to create end-to-end approvals and workflows all within the platform, eliminating the need for numerous offline or product-based communications.
What do you dislike most about this product?
While I have no complaints about the overall quality or functionality of the program, I don't enjoy how difficult the software setups and integrations can be. It takes time for many parties to configure this product internally and the end user does not always see the logic behind those configurations. This can make software adoption and implementation difficult.
What recommendations would you give to someone considering this product?
Before you think about implementing the product solution, I suggest you analyze its scope and use cases thoroughly during the sales process. Given the amount of work involved in establishing the flows, it is important to think about this from both the stakeholders' and the administrator's points of view.
Pros
- Helps Innovate
- Reliable
- Unique Features
- Efficient Service
Please tell us why you think this review should be flagged.
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