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In Partnership With SelectHub
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What is Salesforce Starter?
Sell more at record speed with Starter (formerly Sales Cloud Essentials) — and leave data entry in the dust. With Salesforce, speed, intelligence, and personalization doesn't stop at the desktop. Access and update your data anytime with the Salesforce mobile app. Easily follow up on leads, identify key contacts, and more. See an easy, customizable view of of all your sales details in Lightning, the latest version of Salesforce.
Company Details
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In Partnership With SelectHub
Salesforce Starter Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Salesforce Starter.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
94 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+91 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Starter?
Pros
- Reliable
- Performance Enhancing
- Altruistic
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Management
Lead Management
Account and Contact Management
Activity and Workflow Management
Customer Service Management
Mobile
Analytics and Reporting
Collaboration
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Vendor Capability Ratings
Ease of Customization
Business Value Created
Usability and Intuitiveness
Breadth of Features
Availability and Quality of Training
Ease of Implementation
Quality of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Vendor Support
Ease of IT Administration
Salesforce Starter Reviews
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Shahnawaz A.
- Role: Information Technology
- Industry: Banking
- Involvement: Business Leader or Manager
Submitted Feb 2022
The best secure and reliable CRM platform.
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
A superb report format that provides very detailed information with graphical and numerical representations. Even this platform helps us to send emails and manage calls with the customer because the clarity of data also helps us to know how many cases done so far very easily and post doing all report is ready. A layman can use a lot of hidden features of Salesforce CRM by using trailblazer activities which help to get to know "How to use different features of CRM". Salesforce eliminates all unnecessary human effort and makes life so easy during working which is the very first expectation from any software. Really I love this software.
What is your favorite aspect of this product?
The best thing about Salesforce CRM is customisation according to need. Though my company is a leading large company, therefore, customisation plays a vital role based on business needs. This platform integrates another third party application which is also very helpful for us. Everything is organised very nicely. Especially integration of DocuSign eSignature for a digital signature on the final report is really seamless. Integration with the meetings platform is also required too much these days, I integrated Skype without any issue. With its intuitive UI, this platform has become super user-friendly, all credit goes to the magical dashboard
What do you dislike most about this product?
As of now, there is no critical issue I faced till now. But I would like to mention one point which is gonna helpful for everyone. If more customisation then UI should be dynamically designed based on customer need which is working perfectly fine. But sometimes I feel a little UI issue in a mobile application where screen size is small and a lot of variants of mobile screens are available. So, the Salesforce team should focus on small size device customisation should look perfect because that is directly or indirectly involved essential generated report. But trust me, according to my current need I did not face any issue even on mobile.
What recommendations would you give to someone considering this product?
We used Salesforce to streamline our sales process, customer onboarding, and implementation. Everyone from sales, pre-sales engineering, customer success and GMs, actively use Salesforce at our organisation so please try once this platform will change your life.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Chris C.
- Role: Vendor Management
- Industry: Healthcare
- Involvement: Vendor Management and Renewal
Submitted Jan 2022
Intimidating for Reps to fully grasp the product.
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
It's essentially an industry standard - this product was implemented before I started at the company, but speaking with other friends from other companies, it seems that this is the go-to CRM platform.
What is your favorite aspect of this product?
My favourite aspect of the platform is the visibility you get from very specific metrics on how you and your team is performing. Things are customizable so that you can really cater the metrics to what your team is looking for. The dashboards are pretty and give you quick visuals at a glance. It's also fantastic to have something that easily integrates with other business apps. We've had no troubles integrating things like ZoomInfo and Outreach onto the platform.
What do you dislike most about this product?
It is an intimidating platform and quite difficult to wrap your head around at the start. Also, because the app is so technical, it almost feels like the more you learn about Salesforce, the more questions/confusion you have. Also, in terms of user friendliness, it doesn't seem accessible out of the box - we (and other companies I've spoken to) actually needed to hire a Salesforce specialist onto our team to build this out for us. So not only did we purchase Salesforce, but we also needed to spend more money and hire someone specific to build this out for us.
What recommendations would you give to someone considering this product?
It's useful and helps provide you important business metric, but it will also frustrate you, so make sure you know what you're getting yourself into! It's as complicated as you want/need to make it.
Pros
- Saves Time
- Efficient Service
- Effective Service
- Caring
Cons
- Less Productive
- Slower Product Innovation
- Leverages Incumbent Status
Please tell us why you think this review should be flagged.
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Masood A.
- Role: Operations
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Dec 2021
Fantastic product
Likeliness to Recommend
What differentiates Salesforce Starter from other similar products?
Visualization
What is your favorite aspect of this product?
user friendly
What do you dislike most about this product?
Integration with other data source
What recommendations would you give to someone considering this product?
Enhanced feature
Pros
- Continually Improving Product
- Caring
- Altruistic
- Helps Innovate
Please tell us why you think this review should be flagged.
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