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Salesforce Sales Cloud Professional
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What is Salesforce Sales Cloud Professional?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Get AssistanceSalesforce Sales Cloud Professional Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
97 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud Professional?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead and Contact Categorization
Lead Distribution
Analytics and Reporting
Lead Scoring
Data Ingestion and Interoperability
Interaction Planning
Omni-Channel Communication Tracking
Prospect Tracking
Lead Generation
Mobile
Vendor Capability Ratings
Quality of Features
Ease of IT Administration
Ease of Implementation
Business Value Created
Breadth of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
Also Featured in...
Salesforce Sales Cloud Professional Reviews
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Mehdi B.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2025
Easy powerfull tool with user friendly interface
Likeliness to Recommend
What is your favorite aspect of this product?
Simple interface and clarity. Possibility to switch between 2 modes depending on the utility or the display needed
What do you dislike most about this product?
Well 2 modes are possible the classical view and another one (i never succeed to have the name), some features are not present in one or another and finally I cant stay in only one mode and must jungle between them. Some features are not intuitive and you need help to find them. So the complexity is in finding the feature and not working with. Also some time, I think that support is not efficient specially when you have login issues.
What recommendations would you give to someone considering this product?
If you want to simplify things, use Sales Force. If you want to centralize and share information between people use sales force. And if you need automation actions and easy monitoring use sales force too. Don't forget saving time with this tool.
Pros
- Performance Enhancing
- Saves Time
- Fair
- Security Protects
Please tell us why you think this review should be flagged.
Dhruv V.
- Role: Consultant
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2024
Sales Cloud is Super Software for Sales Teams!
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
Sales cloud is no doubt the best one in the competition due to its amazing community and developements
What is your favorite aspect of this product?
I like the lead scoring and reporting part in this
What do you dislike most about this product?
there is nothing that I dislike about it
What recommendations would you give to someone considering this product?
I highly recommend this software for those who wants the best for their business
Pros
- Helps Innovate
- Unique Features
- Effective Service
- Inspires Innovation
Please tell us why you think this review should be flagged.
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Nitin T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
The best CRM with all the capabilities you need
Likeliness to Recommend
What differentiates Salesforce Sales Cloud Professional from other similar products?
The pre-build reports and the ease of customizing the reporting is a great feature. The dashboards are great and simple to understand, the one-time setup of reports and dashboard can save you hours of time every month.
What is your favorite aspect of this product?
Here are some of the things I love about Salesforce: 1. Exhaustive tool with all the possible features you need to manage your client base 2. Easy to raise tickets with the cases panel and quick resolution 3. Integration capability is high, being a market leader most of other automation tools can be integrated 4. Leads management has never been ease before Salesforce 5. The UI is simple and great to use
What do you dislike most about this product?
Salesforce has numerous features which can make its UI a bit complex at times. Though it does give you can option to hide all the unwanted features but with a limit. Additionally, new users might need a basic training on how campaigns, contacts, leads and segments are managed. Also, the constant updates make it hard for you to be updated on all the latest features.
What recommendations would you give to someone considering this product?
My experience with Salesforce has been great. You can easily manage your customers from both B2B and B2C business. If you manage customers at scale or are planning scale-up, Salesforce can be a good fit for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Cons
- Vendor Friendly Policies
Please tell us why you think this review should be flagged.
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