Salesforce Sales Cloud Professional Logo
Salesforce Sales Cloud Professional Logo
Salesforce.com Inc

Salesforce Sales Cloud Professional

Composite Score
8.3 /10
CX Score
8.4 /10
Salesforce Sales Cloud Professional
8.3 /10

What is Salesforce Sales Cloud Professional?

The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.

Company Details


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Salesforce Sales Cloud Professional Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

97 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Salesforce Sales Cloud Professional?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Lead and Contact Categorization

92

Lead Distribution

91

Analytics and Reporting

90

Lead Scoring

89

Data Ingestion and Interoperability

88

Interaction Planning

87

Omni-Channel Communication Tracking

87

Prospect Tracking

84

Lead Generation

83

Mobile

80

Vendor Capability Ratings

Average 85

Quality of Features

90

Ease of IT Administration

90

Ease of Implementation

89

Business Value Created

89

Breadth of Features

88

Ease of Data Integration

86

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

84

Ease of Customization

83

Usability and Intuitiveness

82

Vendor Support

75

Salesforce Sales Cloud Professional Reviews

Jigna K.

  • Role: Information Technology
  • Industry: Media
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2025

"Unlocking the power of CRM for Sales Success".

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

Comprehensive CRM Capabilities -Salesforce Sales Cloud offers a robust set of CRM tools that cover the entire sales process, from lead management to opportunity tracking and customer engagement, all within a single platform. Customization and Scalability - Salesforce provides extensive customization options, allowing businesses to tailor the platform to their specific needs. Its scalability ensures that it can grow with the business, accommodating increased users and data without sacrificing performance.

What is your favorite aspect of this product?

Customization and Flexibility: Many users value the ability to customize Salesforce Sales Cloud to fit their unique business processes and needs. The platform's flexibility allows organizations to tailor workflows, dashboards, and reports, ensuring that the system aligns closely with their sales strategies and objectives. This adaptability is often cited as a key strength, enabling businesses to maximize efficiency and effectiveness in their sales operations.

What do you dislike most about this product?

I do not feel anything yet

What recommendations would you give to someone considering this product?

For someone considering Salesforce Sales Cloud, I recommend thoroughly assessing your business needs to leverage its customization capabilities effectively. Take advantage of the extensive training and support resources available to ensure a smooth implementation and maximize the platform's potential. Additionally, explore integrations with other tools to enhance productivity and data flow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gurpreet B.

  • Role: Public Sector
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

it is very fantastic product

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

i guess they do more r&d

What is your favorite aspect of this product?

track of reports easily

What do you dislike most about this product?

not much dislike i use it every day

What recommendations would you give to someone considering this product?

its a best cloud based system.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

nicholas s.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Perfect CRM

Likeliness to Recommend

10 /10

What differentiates Salesforce Sales Cloud Professional from other similar products?

Ability to do it all from one CRM

What is your favorite aspect of this product?

Very easy to use, as well as easy to learn and endless ways to learn different abilities

What do you dislike most about this product?

nothing at this time

What recommendations would you give to someone considering this product?

Worth the investment

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service

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