ADP

RUN Powered by ADP

Composite Score

7.3 /10

CX Score

7.4 /10

27 Reviews Write a Review

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What is RUN Powered by ADP?

RUN Powered by ADP payroll and HR solution is simple, with an intuitive platform that makes paying and managing your people faster, easier and more enjoyable than ever before. From basic payroll to a full suite of HR tools and services, get what you need, when you need it with our RUN Powered by ADP platform. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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Awards & Recognition

RUN Powered by ADP won the following awards in the Workforce Management - Midmarket category

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0 Top Rated Capabilities

2 Top Rated Features

2023

2022 Data Quadrant Gold Medalist

2022

3 Top Rated Capabilities

3 Top Rated Features

2022

RUN Powered by ADP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RUN Powered by ADP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

1
Since last award

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RUN Powered by ADP?

0% Negative

13% Neutral

87% Positive

Pros

Security Protects
Respectful
Client Friendly Policies
Acts with Integrity

Feature Ratings

Average 77

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Rate Policies

Shift Management

Time Capture Physical

Absence Management

Workforce Scheduling

Workforce Planning and Forecasting

Vendor Capability Ratings

Average 75

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration

RUN Powered by ADP Reviews

Matt F.

Role: Human Resources
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use but frustrating tax support.

Likeliness to Recommend

8 /10

What differentiates RUN Powered by ADP from other similar products?

It is by large user friendly.

What is your favorite aspect of this product?

Accountant Connect

What do you dislike most about this product?

Tax support

What recommendations would you give to someone considering this product?

Manage your tax cases internally effective. Do not depend upon ADP response time.

Pros

Effective Service
Caring
Respectful
Altruistic

Cons

Leverages Incumbent Status
Vendor's Interest First

Tridz B.

Role: Operations
Industry: Consulting
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use, but can be better.

Likeliness to Recommend

6 /10

What differentiates RUN Powered by ADP from other similar products?

It’s unique. Thank u

What is your favorite aspect of this product?

It’s easy to use.

What do you dislike most about this product?

Sometimes it seems clunky.

What recommendations would you give to someone considering this product?

Better user experience

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Anthony V.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use and great product!

Likeliness to Recommend

9 /10

What differentiates RUN Powered by ADP from other similar products?

Ability and ease of use. Also a large network of support staff.

What is your favorite aspect of this product?

Ease of use

What do you dislike most about this product?

Costs associated with processing payments.

What recommendations would you give to someone considering this product?

To use it for payroll processing and take any tutorials on using the product.

Pros

Reliable
Efficient Service
Effective Service
Saves Time

RUN Powered by ADP

What is RUN Powered by ADP?

Company Details

Book a Free Demo Today!

Awards & Recognition

2022 Data Quadrant Gold Medalist

RUN Powered by ADP Ratings

89 Likeliness to Recommend

1 Since last award

99 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love RUN Powered by ADP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Time Capture Virtual The use of device-agnostic methods to clock-in/out of a shift or role.

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

RUN Powered by ADP Reviews

Matt F.

Easy to use but frustrating tax support.

Likeliness to Recommend

Pros

Cons

Tridz B.

Easy to use, but can be better.

Likeliness to Recommend

Pros

Anthony V.

Easy to use and great product!

Likeliness to Recommend

Pros

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Feature Ratings

Workforce Dashboards and Reporting

Staffing

Time Capture Virtual

Attendance Management and Policies

Labor Costing and Splitting

Rate Policies

Shift Management

Time Capture Physical

Absence Management

Workforce Scheduling

Workforce Planning and Forecasting

Vendor Capability Ratings

Ease of Implementation

Usability and Intuitiveness

Business Value Created

Breadth of Features

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Quality of Features

Ease of IT Administration

Ease of Customization

Ease of Data Integration