RUN Powered by ADP Logo
RUN Powered by ADP Logo
ADP

RUN Powered by ADP

Composite Score
7.1 /10
CX Score
7.1 /10

What is RUN Powered by ADP?

RUN Powered by ADP payroll and HR solution is simple, with an intuitive platform that makes paying and managing your people faster, easier and more enjoyable than ever before. From basic payroll to a full suite of HR tools and services, get what you need, when you need it with our RUN Powered by ADP platform. ADP HR Solutions provide a system of human resource management software solutions to streamline the management of human capital and payroll needs for any sized business.

Company Details

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RUN Powered by ADP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on RUN Powered by ADP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

74 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
89%
Negotiation and Contract:
77%
Conflict Resolution:
96%
Strategy & Innovation:
80%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love RUN Powered by ADP?

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0% Negative
31% Neutral
69% Positive

Pros

  • Trustworthy
  • Unique Features
  • Saves Time
  • Acts with Integrity

Feature Ratings

Average 81

Self Service Portal

86

HR Systems Interface

84

Tax Form Preparation

84

Time and Attendance

83

Direct Deposit

81

Taxation Deduction

80

Accounting Systems Interface

78

Retirement Plan Tracking

77

Benefits Calculation

76

Compensation Management

75

Vacation and Leave Tracking

74

Vendor Capability Ratings

Average 79

Vendor Support

90

Ease of IT Administration

86

Availability and Quality of Training

84

Ease of Implementation

81

Usability and Intuitiveness

79

Ease of Data Integration

78

Product Strategy and Rate of Improvement

78

Breadth of Features

76

Quality of Features

75

Business Value Created

72

Ease of Customization

69

RUN Powered by ADP Reviews

Nyasha C.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Complicated, but good business value

Likeliness to Recommend

8 /10

What differentiates RUN Powered by ADP from other similar products?

Run has friendly account managers who assist and follow through until query is resolved

What is your favorite aspect of this product?

The system interface

What do you dislike most about this product?

Too many complicated payroll reports that need to be understood

What recommendations would you give to someone considering this product?

Training sessions for Practitioners

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Fair

Cons

  • Less Generous

Srilekhya K.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Easy to understand and navigate

Likeliness to Recommend

10 /10

What differentiates RUN Powered by ADP from other similar products?

Well defined

What is your favorite aspect of this product?

Flow is systematic

What do you dislike most about this product?

Not applicable

What recommendations would you give to someone considering this product?

Good for all features

Pros

  • Continually Improving Product
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Raul B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2022

Run powered an ideal solution for our company

Likeliness to Recommend

10 /10

What differentiates RUN Powered by ADP from other similar products?

We use this program to keep up to date the payroll of the company's employees, but also to track and monitor employee absences, attendance, overtime and more. It is a complete software and very useful to carry also all the part of recruitment of new staff, which is perfect, to have in a single program, all the information of employees from recruitment and entry.

What is your favorite aspect of this product?

In addition to having a complete and simple module for payroll, the program also allows the integration of other software to have on hand the retirement plan and payment of benefits, which makes our work much more comfortable and easy. It has a mobile application, which allows me to have access to all the work and performance of employees, even being out of the office.

What do you dislike most about this product?

I wish the program could also integrate other programs, such as accounting programs, so that I don't have to make other payments and calculations in other programs. The assistance of their service is not very efficient, if they respond to the demands we have made, but the waiting time and response is quite long and tiring.

What recommendations would you give to someone considering this product?

We use RUN for our payroll and time attendance. I am an office manager, approving time cards and PTO requests through ADP. We also use employee wages through this program. I am not from a salaried background, so their product makes my job easier. They also have great customer service. I have always had excellent customer service, and if you are new to ADP, the staff is patient and explains it well. I love the ease of use of the site and do what I need to do in terms of payment and time off. The site is very easy to navigate. If you don't have time to call customer service, it's helpful to have an area where you can see how things are done.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Inspires Innovation