Robly Ltd.

Robly

Composite Score

8.8 /10

CX Score

9.1 /10

76 Reviews Write a Review

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What is Robly?

Robly is an email marketing platform that uses innovative automation and artificial intelligence technologies to observe user behavior and deliver campaigns at the exact moment people are most likely to engage. It is designed for businesses of all sizes, specializing in supporting charities, non profits, education sections and religious organizations. Leveraging proprietary automation and AI technology, it helps beginners and experts achieve up to 50% higher open rates and grow email lists up to four times faster.

Company Details

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Awards & Recognition

Robly won the following awards in the Email Marketing category

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Strategy and Innovation
Service Experience
Product Impact
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

4 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

9 Top Rated Capabilities

5 Top Rated Features

2022

Robly Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Robly.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

98 Plan to Renew

2
Since last award

86 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 90%
Negotiation and Contract:: 94%
Conflict Resolution:: 96%
Strategy & Innovation:: 87%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Robly?

0% Negative

9% Neutral

91% Positive

Pros

Respectful
Caring
Acts with Integrity
Trustworthy

Feature Ratings

Average 85

Campaign Management

Email Delivery

Basic Reporting and Analytics

Segmentation

Content Authoring

A/B Testing

Auto-Responders

Text Messaging

SPAM Compliance

Contact Database

Surveys and Polling

Vendor Capability Ratings

Average 82

Vendor Support

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization

Robly Reviews

Amber C.

Role: C-Level
Industry: Gaming and Hospitality
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

So many customizable features! Love chat feature!

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

The ease of use

What is your favorite aspect of this product?

The customizable fields

What do you dislike most about this product?

That the chat feature is only available during certain hours.

What recommendations would you give to someone considering this product?

Try the free trial and you won't regret i!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Siobhan Y.

Role: Sales Marketing
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

Robly's customer support is out of this world.

Likeliness to Recommend

10 /10

What differentiates Robly from other similar products?

Robly's customer support and AI technology makes them a standout from other products.

What is your favorite aspect of this product?

I love the Robly AI technology and that sales and support will take the time to review how we can utilize the product better to reach our customers.

What do you dislike most about this product?

The only thing I dislike about the product is the contact management.

What recommendations would you give to someone considering this product?

If you are looking to increase open rates and engagement this is the product for you.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Cons

Wastes Time

Role: Operations
Industry: Not for Profit
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted May 2024

Gets the job done

Likeliness to Recommend

6 /10

Pros

Acts with Integrity
Trustworthy
Respectful
Fair

Cons

Slower Product Innovation
Commodity Features
Under Delivered

Robly

What is Robly?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

Robly Ratings

89 Likeliness to Recommend

98 Plan to Renew

2 Since last award

86 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Robly?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Campaign Management Email campaign management is a sequence of marketing efforts that contacts multiple recipients and are designed to reach out to subscribers at the best time.

Email Delivery The ability to send email to large number of recipients at-scale.

Basic Reporting and Analytics The ability to measure metrics related to CRM/emails/campaigns.

Segmentation The ability to segregate mailing list based on criteria. Example, demographics, location, target market, existing or new customers.

Content Authoring The ability to create emails including body copy, ability to include graphics and test the content view.

A/B Testing A/B or Split Testing allows marketing managers to compare and contrast two or more versions of the same piece of content to maximizing open, click and rates.

Auto-Responders The ability to send an automated email to new contacts, interact when subscribers engage with previous emails, and auto-respond when they join a new list.

Text Messaging The capability to send messages by SMS in addition to email.

SPAM Compliance The ability to actively manage compliance with spam-related legislation, for example, providing opt-out capabilities.

Contact Database The ability for basic CRM capabilities - information about email subscribers, leads, and customers in a centralized location.

Surveys and Polling Ability to survey customers and gather feedback.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Robly Reviews

Amber C.

So many customizable features! Love chat feature!

Likeliness to Recommend

Pros

Siobhan Y.

Robly's customer support is out of this world.

Likeliness to Recommend

Pros

Cons

Gets the job done

Likeliness to Recommend

Pros

Cons

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2
Since last award

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Feature Ratings

Campaign Management

Email Delivery

Basic Reporting and Analytics

Segmentation

Content Authoring

A/B Testing

Auto-Responders

Text Messaging

SPAM Compliance

Contact Database

Surveys and Polling

Vendor Capability Ratings

Vendor Support

Business Value Created

Quality of Features

Ease of Implementation

Availability and Quality of Training

Ease of IT Administration

Product Strategy and Rate of Improvement

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Customization