Rippling Customer Reviews 2025 | SoftwareReviews

Rippling

Composite Score

9.3 /10

CX Score

9.4 /10

77 Reviews Write a Review

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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Awards & Recognition

Rippling won the following awards in the Workforce Management - Midmarket category

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2024 Data Quadrant Champion

Latest Award, 2024

9 Top Rated Capabilities

9 Top Rated Features

Latest Award, 2024

2024 Emotional Footprint Champion

2024

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2024

Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

96 Likeliness to Recommend

1
Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

3
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 98%
Negotiation and Contract:: 92%
Conflict Resolution:: 97%
Strategy & Innovation:: 99%
Service Experience:: 95%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

0% Negative

1% Neutral

99% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 90

Attendance Management and Policies

Workforce Scheduling

Time Capture

Absence Management

Time Capture Physical

Workforce Dashboards and Reporting

Labor Costing and Splitting

Workforce Planning and Forecasting

Staffing

Rate Policies

Shift Management

Vendor Capability Ratings

Average 88

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration

Also Featured in...

Payroll

Score 9.3

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 9.3

View Rippling in this category (opens in a new tab)

Human Capital Management - Midmarket

Score 9.1

View Rippling in this category (opens in a new tab)

Global Employment Platforms

Score 8.4

View Rippling in this category (opens in a new tab)

Rippling Reviews

Key T.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

EASY TO USE AND INTUITIVE

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

It does not crash every time like Work Force

What is your favorite aspect of this product?

Time keeping

What do you dislike most about this product?

Direct deposit setup outside of the site

What recommendations would you give to someone considering this product?

Yes, I would but I would like the authenticator to stop popping up so much.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Amber D. C.

Role: Industry Specific Role
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Great platform! Very user friendly.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

Easier to use, aesthetically pleasing platform.

What is your favorite aspect of this product?

Automated pay notification emails.

What do you dislike most about this product?

No complaints

What recommendations would you give to someone considering this product?

I would highly recommend Rippling based on ease of use alone.

Pros

Inspires Innovation
Appreciates Incumbent Status
Helps Innovate
Continually Improving Product

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2024

User friendly and aesthetically pleasing

Likeliness to Recommend

10 /10

Pros

Reliable
Performance Enhancing
Security Protects
Enables Productivity

Rippling

What is Rippling?

Company Details

Book a Free Demo Today!

Awards & Recognition

2024 Data Quadrant Champion

2024 Emotional Footprint Champion

Rippling Ratings

96 Likeliness to Recommend

1 Since last award

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

3 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love Rippling?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Attendance Management and Policies The ability to configure rules related to types of hours, job requirements, thresholds, and eligible employees.

Workforce Scheduling The ability to configure work schedules for hourly and salaried employees and teams (e.g. crew, car, vessel), including rotations and recurring shifts.

Time Capture The use of device-agnostic methods to clock-in/out of a shift or role.

Absence Management The ability to configure absence policies and types, call-ins, and provide visibility into absences.

Time Capture Physical The use of physical clocks (swipe, key, biometric, retina) to clock-in/out of a shift or a role.

Workforce Dashboards and Reporting The ability to report on both in-range (day, week, month, quarter, etc.) events as well as aggregate views of labor.

Labor Costing and Splitting The ability to report on the cost of labor for schedules, resources, and work types against other reporting dimensions.

Workforce Planning and Forecasting The ability to forecast and plan for labor requirements based on historical, heuristic, and other parameters.

Staffing The rostering or assigning of resources to a shift or schedule based on a pre-defined set of criteria.

Rate Policies The ability to configure or integrate with rate policies for jobs, resources, and other identifying attributes.

Shift Management The ability for employees to exchange and bid on available shifts, rotations, and schedules.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Also Featured in...

Payroll

Benefits Administration

Human Capital Management - Midmarket

Global Employment Platforms

Rippling Reviews

Key T.

EASY TO USE AND INTUITIVE

Likeliness to Recommend

Pros

Amber D. C.

Great platform! Very user friendly.

Likeliness to Recommend

Pros

User friendly and aesthetically pleasing

Likeliness to Recommend

Pros

Most Popular Rippling Comparisons

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Feature Ratings

Attendance Management and Policies

Workforce Scheduling

Time Capture

Absence Management

Time Capture Physical

Workforce Dashboards and Reporting

Labor Costing and Splitting

Workforce Planning and Forecasting

Staffing

Rate Policies

Shift Management

Vendor Capability Ratings

Quality of Features

Breadth of Features

Business Value Created

Ease of Implementation

Usability and Intuitiveness

Ease of Data Integration

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Ease of IT Administration