Rippling Customer Reviews 2024

Rippling

Composite Score

9.1 /10

CX Score

9.1 /10

56 Reviews Write a Review

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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

6% Negative

3% Neutral

91% Positive

Pros

Enables Productivity
Security Protects
Reliable
Performance Enhancing

Feature Ratings

Average 89

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Average 85

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 9.0

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Workforce Management - Midmarket

Score 9.0

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 8.8

View Rippling in this category (opens in a new tab)

Rippling Reviews

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Oct 2024

Great all-in-one portal for all the HR things

Likeliness to Recommend

10 /10

Damaris P.

Role: Sales Marketing
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to Use; Even Easier to Love!

Likeliness to Recommend

9 /10

What differentiates Rippling from other similar products?

I’m not sure as I’ve not used many other products but I’m sure that it’s among the best apps out there that makes it easy for users to understand payroll and see their benefits from a ground zero level

What is your favorite aspect of this product?

The several ways you can customize and make Ripping work for you, from widgets you can display or not display, from preferences you can set within the app, etc. It’s so easy to use and aesthetically appealing!

What do you dislike most about this product?

There seem to be some limitations on what managers can override within Rippling if they disagree with how it’s set up. For example, I tried to request time off of work within the first 90 days of my technical employment with my company, and even though I had been with that company for about about a year before (contracted), Rippling still treated me like I didn’t have the right to ask for PTO, even though my managers didn’t mind at all!

What recommendations would you give to someone considering this product?

Definitely talk with a support team or anyone selling the product before you buy as they will probably help you get a better understanding of if Rippling will work for your business needs or not! Everyone at Rippling seems friendly and knowledgeable, so I can’t recommend talking to them enough!

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jamie G.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2024

Easy to use and great features

Likeliness to Recommend

8 /10

What differentiates Rippling from other similar products?

Having everything HR and payroll related in one place is incredible convenient

What is your favorite aspect of this product?

The versatility of features combined with ease of use

What do you dislike most about this product?

Nothing to complain about

What recommendations would you give to someone considering this product?

If you’re looking for a HR/Payroll/LMS system, I’d recommend Rippling

Pros

Enables Productivity
Respectful
Transparent
Continually Improving Product

Rippling

What is Rippling?

Company Details

Book a Free Demo Today!

Rippling Ratings

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Rippling Reviews

Great all-in-one portal for all the HR things

Likeliness to Recommend

Damaris P.

Easy to Use; Even Easier to Love!

Likeliness to Recommend

Pros

Jamie G.

Easy to use and great features

Likeliness to Recommend

Pros

Most Popular Rippling Comparisons

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UKG Pro

Paycom

Feature Ratings

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support