Rippling Customer Reviews 2024

Rippling

Composite Score

9.1 /10

CX Score

9.1 /10

56 Reviews Write a Review

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What is Rippling?

Streamline your business with Rippling’s all-in-one platform for HR, IT, payroll, and spend management. Effortlessly manage the entire employee lifecycle, from hiring to benefits administration. Automate HR tasks, ensure compliance, and streamline approvals. Simplify IT with device management, software access, and compliance monitoring, all from one dashboard. Enjoy timely payroll, real-time financial visibility, and dynamic spend policies. Rippling empowers your business to save time, reduce costs, and enhance efficiency, allowing companies to focus on growth. Experience the power of unified management with Rippling today.

Company Details

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Rippling Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Rippling.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Rippling?

6% Negative

3% Neutral

91% Positive

Pros

Enables Productivity
Security Protects
Reliable
Performance Enhancing

Feature Ratings

Average 89

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Average 85

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support

Also Featured in...

Human Capital Management - Midmarket

Score 9.0

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Workforce Management - Midmarket

Score 9.0

View Rippling in this category (opens in a new tab)

Benefits Administration

Score 8.8

View Rippling in this category (opens in a new tab)

Rippling Reviews

Role: Sales Marketing
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Oct 2023

Easy to use & intuitive for end users and leaders

Likeliness to Recommend

10 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Inspires Innovation

Heidi M.

Role: Sales Marketing
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2023

Easy to use. Great product.

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

Ease of online features.

What is your favorite aspect of this product?

Online features.

What do you dislike most about this product?

I like everything about rippling

What recommendations would you give to someone considering this product?

Definitly give rippling a try

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Cole F.

Role: Finance
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Oct 2023

Very Clean/Easy HR system!

Likeliness to Recommend

10 /10

What differentiates Rippling from other similar products?

The training videos that Rippling has provided have been great for my employees and sub-crews. Rippling has made it easy to send out links and are clean and easy to make sure everyone has completed what needs to be done in order to be compliant in needed areas.

What is your favorite aspect of this product?

Working with my HR department has been great with Rippling. It has been easy to get our tax documents out this year, and Rippling has been great handling our multi state coverage with our taxes this year.

What do you dislike most about this product?

There aren't a lot of dislikes, just that every so often a contractor will reach out saying that they did not get an onboarding email. When that happens we have to manually send out a link. Other than that Rippling has proven to be a great partner to handle our HR information.

What recommendations would you give to someone considering this product?

Rippling has provided our firm with wonderful training videos, a support staff that has been here to help my employees figure out payroll and onboarding questions for contractors that are employed by us. It has been a wonderful transition to Rippling!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Rippling

What is Rippling?

Company Details

Book a Free Demo Today!

Rippling Ratings

95 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Rippling?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

HR Systems Interface Ability to interface with the organization’s HR system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Benefits Calculation Ability to calculate benefits

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Human Capital Management - Midmarket

Workforce Management - Midmarket

Benefits Administration

Rippling Reviews

Easy to use & intuitive for end users and leaders

Likeliness to Recommend

Pros

Heidi M.

Easy to use. Great product.

Likeliness to Recommend

Pros

Cole F.

Very Clean/Easy HR system!

Likeliness to Recommend

Pros

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Feature Ratings

Self Service Portal

Direct Deposit

Vacation and Leave Tracking

HR Systems Interface

Retirement Plan Tracking

Tax Form Preparation

Benefits Calculation

Compensation Management

Time and Attendance

Accounting Systems Interface

Taxation Deduction

Vendor Capability Ratings

Ease of Implementation

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Quality of Features

Availability and Quality of Training

Breadth of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Vendor Support