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What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Trustworthy
- Respectful
- Transparent
- Generous Negotitation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Audio Transcription
Communications
Web & Desktop Conferencing
Secure Access
Call Management
Centralized Management Portal
Third-Party Integration
Continuous UCC
Speech Access and Personal Assistant
Session Border Controller
Vendor Capability Ratings
Ease of Implementation
Breadth of Features
Usability and Intuitiveness
Quality of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
RingEX Reviews
Zafar A.
- Role: Consultant
- Industry: Consulting
- Involvement: End User of Application
Submitted Mar 2023
It is mobile and easy to use.
Likeliness to Recommend
What differentiates RingEX from other similar products?
This product is great on desktop, on mobile, on tablet. You can use it perfectly on the go. If the office is on the go, it will suite you perfectly.
What is your favorite aspect of this product?
Thу product is easy to use on our mobile devices or office stationery devices. It perfectly works with voice calls, with messaging. The remote offices are suiting this app just right.
What do you dislike most about this product?
Sometimes calls are not coming through, but I assume it is more connection issues instead of product lack.
What recommendations would you give to someone considering this product?
Offices on the go, such as construction office, logistics office and other remote offices will find this product very useful in their daily business routine.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Please tell us why you think this review should be flagged.
Toni S.
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: End User of Application
Submitted Feb 2023
"Excellent tool for making calls, I love it."
Likeliness to Recommend
What differentiates RingEX from other similar products?
Because of the high cost of calls, this program differentiates out from similar ones; nevertheless, similar services can be found on other platforms at lesser prices.
What is your favorite aspect of this product?
Even better than a pair of Bluetooth earphones, a Bluetooth earpiece allows me to take calls without interrupting my workflow. The ability to do multiple things at once, hands-free, is a huge time saver. While talking to you about the specifics of a file or setting up a meeting, I can simultaneously look through related digital files, check my email, and make any necessary edits to a document. I like not having to worry about dropping calls because I'm juggling a phone receiver between my shoulder and ear. With a hands-free headset and no desktop phone, you'll have more room for papers and other necessities.
What do you dislike most about this product?
The only ringtones are a standard ringer that often startles me or a quieter one that often goes unheard if I'm not looking at the proper monitor. Ringtones should be varied. Hold and release when taking many calls scares me too. The screen/options are neither intuitive or user-friendly. The old-fashioned ring is particularly unsettling while you're working quietly. Rather than the generic phone image, numerous calls might be labeled call one and call two. Not sure what the non-text message category is. It seems to create a whole different message that is often neglected because it is not a text or missed call phone message.
What recommendations would you give to someone considering this product?
This program comes highly recommended from me due to the excellent customer service they provide as well as the flexible platform they offer for calling services. The calling features are satisfactory, but the price is high in comparison to those of competing services.
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
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Fernando C.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Feb 2023
I like to recommend RingCentral MVP.
Likeliness to Recommend
What differentiates RingEX from other similar products?
I did not believe how easy it would be to use this program and how well it fulfills its objective of running autonomously or manually if the user wishes, in every company that specializes in doing business via the web, RingCentral MVP is the best when starting a meeting or call with the most potential customers who wish to start a commercial process by this means, this software is capable of recording from beginning to end each of the words that can be part of a loyal or written contract, this program will archive this video automatically and will send it to the privacy of my email, this is fantastic.
What is your favorite aspect of this product?
The amount of storage space that this program provides to my system is incredible. This reinforces the advantage of having video archived in a safe and orderly manner for each of the deals that we constantly do in the cloud. RingCentral MVP helps us as a support in In case you want to see in detail everything that was discussed, I am very grateful for this program because thanks to it we can manage all the business processes that were made clear in the videoconferences, it is very useful to have within reach of your hand this program since it is a large number of calls that are made daily RingCentral MVP.
What do you dislike most about this product?
There are many people who have had problems with the technical service of this program, it is unfortunate how this department completely ruins the good experience you have been having with the program, since these people have not been of great help when we need to understand some aspect of the program. program that normally the technical service solves for you in a very short time, my experience when contacting these people has been a waste of time.
What recommendations would you give to someone considering this product?
I like to recommend RingCentral MVP because it fully meets its objective and you can record an endless number of calls that will facilitate your work and that of your company, RingCentral MVP is really easy to use and implement in your work since practically the program It plays automatically by itself and will send all the recordings directly to your email, this provides confidence and privacy when viewing all the fills you made.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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