RingEX

What differentiates RingEX from other similar products?

It is a stable and very flexible VoIP phone system, it has a good interface, the chat function is useful and the virtual video calls are excellent, it can be integrated with Microsoft Outlook, Okta, and Salesforce for business communications.

What is your favorite aspect of this product?

The system is extremely flexible and versatile. It has a friendly and easy to understand interface. It is also a unique communication portal with which we can make calls, send faxes, text messages, calls and video conferences, webinars, integrate it with Salesforce, other systems and more.

What do you dislike most about this product?

It's an excellent phone solution, I have no complaints about RingCentral's MVP.

What recommendations would you give to someone considering this product?

RingCentral is a very flexible VoIP phone solution. Recommended for calls, voice messages, chats, meetings, text messages and faxes.

What differentiates RingEX from other similar products?

RingCentral is ideal and enjoyable to use for us. The simple interface gives us a sense of control, with all vital information at the right time. This program liberates me to focus on our business model by handling all of our critical, internal, and external communications.

What is your favorite aspect of this product?

I enjoy that I can alter my phone number to something more identifiable for the clients I'm phoning. I also appreciate the fact that all calls are easily recorded and stored for later use. We utilize the recordings for coaching, quality assurance, and other purposes. The user interface is simple to get used to, and the MVP tool performs as expected.

What do you dislike most about this product?

When taking several calls, I'm especially concerned about the hold and release option. The screen options are not particularly user-friendly or straightforward. Sadly, they use an outsourced customer service system, which can be challenging.

What recommendations would you give to someone considering this product?

RingCentral MVP isn't problematic so far, not even at the time of initial setup. Overall, the experience has been pleasant. Our call center staff hasn't given us any harsh feedback. I recommend users that who use it after tweaking it with their requirements enjoy a more smooth and more unique user experience.

What differentiates RingEX from other similar products?

The audio quality is great either via the desktop app or smartphone app (using iPhone SE). I wish I may change the outgoing v-mail message (i.e. out of office) additional easily from the app, instead having to log into their web site every time. Their app is incredibly straightforward to use and their options aren’t restricted to phone calls, thus you’ll be able to message, text or video chat via RingCentral, that is convenient. I wish I could customize could landing page of the desktop app, so I can select Phone, rather than the system default, Message.

What is your favorite aspect of this product?

First and foremost, the audio quality is great which is one in all the foremost necessary qualities once it involves a telephone service. When I was operating in my office, i used to be using a RingCentral phone however since I’ve been working remotely, I access RingCentral via my desktop speaker or via my smartphone, that is thus convenience. The audio quality is consistently and and it souds terribly clear.

What do you dislike most about this product?

The only way to modify your outgoing v-mail message (from in-office vs. Out-of-office) is by work in to their web site and it can not be done via the desktop or smartphone app. I actually would like this may be modified becauase it might be additional convenient/efficient however I understand that it should be troublesome due to the kind of files for these messages.

What recommendations would you give to someone considering this product?

I was not concerned in selecting RingCentral however have been a user for many years currently and that i am terribly pleased with this product. One of the reasons for successfully change from in-office to remote seamlessly was owing to RingCentral.