What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing Call in Bridge
Audio Conferencing VoIP
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Instant Messaging
Video Conferencing
Audio Controls
Application Share
File Transfer
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Also Featured in...
RingEX Reviews
Kurwagira M.
- Role: Industry Specific Role
- Industry: Finance
- Involvement: End User of Application
Submitted Apr 2022
Amazing Features and Very Affordable
Likeliness to Recommend
What differentiates RingEX from other similar products?
With RingCentral MVP it's easy and effective to hold online meetings. It's an affordable tool and quality of audio and video is great
What is your favorite aspect of this product?
I like that RingCentral MVP is affordable It's an easy to use and deploy software Quality of audio and video is amazing Support many users
What do you dislike most about this product?
So far RingCentral MVP has been great and no dislikes
What recommendations would you give to someone considering this product?
I recommend RingCentral MVP as it's affordable and offers great features. It makes business web conferencing easy.
Pros
- Helps Innovate
- Effective Service
- Caring
- Fair
Please tell us why you think this review should be flagged.
Cristina C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
Automate and record your calls
Likeliness to Recommend
What differentiates RingEX from other similar products?
RingCentral MVP is a tool that offers telephony services for recording business calls which has a great similarity with the Grasshopper virtual system since both provide call services through applications to communicate with your clients, in which the user can Schedule audio or video conference recordings in advance with an automated system for managing contact details and keeping files.
What is your favorite aspect of this product?
This tool has positive characteristics that make the service profitable since it has an automated assistant that manages the call, we can have collaboration between several users, we can enable the recording of incoming and outgoing calls, we can record up to 100,000 recordings which we can download to email them to users.
What do you dislike most about this product?
At the moment there is no function that displeases our organization since it meets expectations by offering a service and a flexible solution based on the cloud and it is ideas for small and large companies where they can implement it from Android (mobile) devices, iphone, and via web (computer).
What recommendations would you give to someone considering this product?
We recommend this tool since it is a system founded for automated interaction between companies and clients through calls and video conferences, which has 24/7 telephone assistance and was founded in 1999.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
Please tell us why you think this review should be flagged.
Elieska B.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2022
flexible, cloud-based platform.
Likeliness to Recommend
What differentiates RingEX from other similar products?
It has proven to be one of the most profitable platforms that provides excellent functions for creating business conferences, it has an excellent user interface that is very easy to use and understand, the great difference that exists between this platform and other video conferencing tools, is that through it you can increase productivity and efficiency in your company, RingCentral provides great business growth, real-time analytics, and a host of features that help power the connections you make with your customers.
What is your favorite aspect of this product?
It is one of the best platforms that our organization has used for creating business calls, we have used it through a laptop or through our phone using a mobile application, it is a feature-rich platform with exceptional tools that help create a job either automatically or manually, it provides us with a series of features that help create and keep track of activities and calls, it provides features through which you can record all your calls, it is a tool that you can use for creation of business conferences, online meetings with your work team, among other functions.
What do you dislike most about this product?
Customer service is undoubtedly the best that our organization has known, in recent years it has greatly improved its functions, without a doubt it is one of the best tools that allows us to create the best experience with our customers and carry out communications, either through text message or video conference with screen sharing.
What recommendations would you give to someone considering this product?
I recommend them for large and small organizations that seek to create a better experience with customers, carrying out communications and collaborations with their work team, it provides you with the different functions that allow you to create videoconferences, online meetings, chat and messaging, it provides you with tools to the realization of video meetings with your team for free and without limit.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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