What is RingEX?
RingCentral MVP offers a complete unified communications as a service (UCaaS) solution with enterprise VoIP capabilities. It also includes unified messaging, presence, audio, video and web conferencing, contact center, and fax. Message. Video. Phone. Integrated. A seamless solution to unleash the power of cloud business communications.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
92 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingEX?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Unique Features
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing Call in Bridge
Audio Conferencing VoIP
Keyboard Mouse Control
Facilitator Functions
Virtual Whiteboard
Screen Share
Instant Messaging
Video Conferencing
Audio Controls
Application Share
File Transfer
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of IT Administration
Business Value Created
Breadth of Features
Ease of Customization
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Also Featured in...
RingEX Reviews
Joanne B.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2022
A special system for calls and call tracking.
Likeliness to Recommend
What differentiates RingEX from other similar products?
RingCentral MVP allows us to maintain communications with clients and colleagues without problems, the security it provides is excellent, we minimize times, reduce costs and enhance immediate response between colleagues, it is a unique software and better than the others.
What is your favorite aspect of this product?
I like it because it is very functional, it saves us time by communicating quickly, we can receive national and international calls, the fluidity of communication with our clients and colleagues has improved remarkably, the user interface is simple and error-free.
What do you dislike most about this product?
No problems, the results have always been stable since we bought it, we have noticed good results and positive characteristics.
What recommendations would you give to someone considering this product?
It's perfect for any business that wants fast and seamless communications with co-workers and colleagues, it's affordable and easy to use, I highly recommend it.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Lincolin-George E.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted May 2022
Ring central MVP is easy to use communication tool
Likeliness to Recommend
What differentiates RingEX from other similar products?
Easy to use, convenient; everything is in one place, so it makes for a awfully interactive platform; There are plenty amount|a lot} of different options obtainable, which means that it will essentially work anything you’re making an attempt to do on alittle or large scale; the power to sort contact names similarly as enter their numbers is purposeful in-case on is more available than the other; Quality of the calls and video appears to be pretty sensible as well as I haven’t had any lagging problems or issues with quality.
What is your favorite aspect of this product?
It records each call that I make to my shoppers, that makes it easier to stay track of their files. I favor that I also can text my clients if I’m unable to succeed in them via phone call. I’m also ready to integrate using my phone with RingCentral or my laptop computer for areas i’ll need to switch. It’ simple to transfer any calls to my co-workers if somebody calls us. It primarily does what I need. Texting works great, visually straightforward to use…. Most of the time the call quality is good.
What do you dislike most about this product?
I don’t significantly appreciate that when typically I create outgoing calls, clients can’t hear me, or there’s a delay in speaking. This makes it hard on my behalf of me because I’ll speak over clients once we are on the phone.
What recommendations would you give to someone considering this product?
Make sure you’ve got excellent internet service before signing up with RingCentral, or your calls won’t go through.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
Cons
- Less Caring
Please tell us why you think this review should be flagged.
Joey H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2022
Easy and flexible to set up conference calls.
Likeliness to Recommend
What differentiates RingEX from other similar products?
It is a stable and very flexible VoIP phone system, it has a good interface, the chat function is useful and the virtual video calls are excellent, it can be integrated with Microsoft Outlook, Okta, and Salesforce for business communications.
What is your favorite aspect of this product?
The system is extremely flexible and versatile. It has a friendly and easy to understand interface. It is also a unique communication portal with which we can make calls, send faxes, text messages, calls and video conferences, webinars, integrate it with Salesforce, other systems and more.
What do you dislike most about this product?
It's an excellent phone solution, I have no complaints about RingCentral's MVP.
What recommendations would you give to someone considering this product?
RingCentral is a very flexible VoIP phone solution. Recommended for calls, voice messages, chats, meetings, text messages and faxes.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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