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What is RingCentral APIs?
RingCentral's APIs enable businesses of all sizes to take their communications to the cloud. With a suite of powerful APIs for voice, SMS/ MMS, team messaging, video, fax, data, and configuration - you have the power to completely revolutionize the way your business communicates.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
74 Likeliness to Recommend
89 Plan to Renew
71 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+70 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love RingCentral APIs?
Pros
- Performance Enhancing
- Acts with Integrity
- Respectful
- Helps Innovate
Cons
- Commodity Features
- Less Effective Service
- Wastes Time
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Analytics and Reporting
CRM Integration
Campaign Control Management
Preview Dialer
Omnichannel Integration
Contact List Management
Interactive Voice Response (IVR) and Call Flow Designer
Predictive Dialer
Call Management
Power/Progressive Dialer
Vendor Capability Ratings
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Implementation
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Usability and Intuitiveness
RingCentral APIs Reviews
![](https://cdn-public.softwarereviews.com/production/profile_image/1994250/original/1994250.jpg?1715711159)
Nicole H.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Oct 2023
Easy to Use, Pretty Simple
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
It is more of a phone number versus a complete Outbound Sales platform. It is good if you don't need to prospect for leads.
What is your favorite aspect of this product?
Ease of use.
What do you dislike most about this product?
It's not very robust and more outbound sales platforms are more ideal for my prospecting and AM role
What recommendations would you give to someone considering this product?
This is good if you just need a business phone number
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Efficient Service
Cons
- Commodity Features
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Healthcare
- Involvement: IT Leader or Manager
Submitted Sep 2023
Easy to use, difficult to configure to get it righ
Likeliness to Recommend
Pros
- Respectful
- Acts with Integrity
- Transparent
- Continually Improving Product
Cons
- Less Effective Service
- Wastes Time
- Vendor's Interest First
Please tell us why you think this review should be flagged.
![](https://cdn-public.softwarereviews.com/production/profile_image/2268741/original/2268741.jpg?1738495684)
DONAL V.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Dec 2024
Ring Central is a fantastic tool for outreach
Likeliness to Recommend
What differentiates RingCentral APIs from other similar products?
Ring central has a unique transcription and AI summarization enabled during calls
What is your favorite aspect of this product?
I love the transcription available and the ease to integrate with my salesforce crm
What do you dislike most about this product?
Nothing comes to my mind that I dislike, but I would suggest to optimize the application because it crashes sometime when used for longer durations
What recommendations would you give to someone considering this product?
Easy to implement, great support team, and AI powered dialer. Great for enterprise teams!
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service
Please tell us why you think this review should be flagged.
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