
What is REVE Chat?
REVE Chat is an omnichannel customer engagement platform that unifies communication across Websites, Mobile Apps, WhatsApp, Facebook, Instagram, Youtube, Playstore, Telegram, Viber, and more, enabling businesses to deliver exceptional customer experiences from a single platform.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceREVE Chat Ratings
Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
100 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
- Product Experience:
- 100%
- Negotiation and Contract:
- 98%
- Conflict Resolution:
- 100%
- Strategy & Innovation:
- 100%
- Service Experience:
- 100%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love REVE Chat?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Personalized Service
Translation
Integration With CRM
Multi-channel
Wayfinding
Application Programming Interface
Leads Generation
Knowledgebase
Workflow Processing
Natural Language Processing
Learning and Adaptability
Vendor Capability Ratings
Ease of Implementation
Ease of Data Integration
Breadth of Features
Quality of Features
Ease of IT Administration
Vendor Support
Availability and Quality of Training
Ease of Customization
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
REVE Chat Reviews

Md. Shakhwat H.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: Business Leader or Manager
Submitted Nov 2023
Best AI based chatbot app for communication
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
Some unique features which others doesn't offer.
What is your favorite aspect of this product?
Customization of user interface.
What do you dislike most about this product?
Mobile app doesn't provide proper reporting.
What recommendations would you give to someone considering this product?
I would recommend Customer Support oriented business to avail Revechat. It has co-browsing and screen sharing feature which is very useful to provide customer service from online.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.

Md.Huzzatul I.
- Role: Human Resources
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Nov 2023
Easy to use, but a bit pricey
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
keyboard fishing technology, get query when customers are writing it
What is your favorite aspect of this product?
Multiple window & keyboard fishing technology,
What do you dislike most about this product?
Very rarely dropped customers
What recommendations would you give to someone considering this product?
Good Product
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Nandera P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Engagement Tool
Likeliness to Recommend
What differentiates REVE Chat from other similar products?
Reve chat allows customers to have personalized conversations face to face via video chat
What is your favorite aspect of this product?
It connects with different social platform channels like Facebook Messenger, WhatsApp business and Telegram to deliver instant customer support.
What recommendations would you give to someone considering this product?
I recommend it foe effective communication with clients.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Get Instant Access<br>to this Report
Get Instant Access
to this Report
Unlock your first report with just a business email. Register to access our entire library.
© 2025 SoftwareReviews.com. All rights reserved.
