REPAY

REPAY Payment Acceptance

Composite Score

5.3 /10

CX Score

5.4 /10

6 Reviews Write a Review

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What is REPAY Payment Acceptance?

With REPAY's (formerly BillingTree) omni-channel payment platform you can accept more payments via your customer’s preferred channel and device, all through a single payment processing partner, Payment Acceptance. Our payment technology was designed with one purpose in mind: to increase your revenue by making it easier for your customers to make payments. REPAY's omni-channel payment platform can accept more payments via the customer’s preferred channel and device, all through a single payment processing partner, REPAY Payment Acceptance.

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REPAY Payment Acceptance Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

66 Likeliness to Recommend

56 Plan to Renew

69 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 55%
Negotiation and Contract:: 59%
Conflict Resolution:: 59%
Strategy & Innovation:: 52%
Service Experience:: 55%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+56 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love REPAY Payment Acceptance?

21% Negative

0% Neutral

79% Positive

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

Cons

Slower Product Innovation
Less Performance Enhancing
Less Efficient Service

Feature Ratings

Average 65

Digital Wallet Integration

Recurring Payments

Mobile Payments

Integration With Accounting System

E-Commerce Integration

Reporting Analytics

POS Integration

Multi Currency

Credit Card Processing

Security

POS Verification

Vendor Capability Ratings

Average 64

Ease of Customization

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement

REPAY Payment Acceptance Reviews

Winnie J.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Payment tool

Likeliness to Recommend

7 /10

What differentiates REPAY Payment Acceptance from other similar products?

Repay payment acceptance is not only payment method but also a communication tool.

What is your favorite aspect of this product?

It maintain secure Cash flow and improve operational efficiency by offering convenient secure payment.

What do you dislike most about this product?

Poor customer insight

What recommendations would you give to someone considering this product?

Enables customers to quickly and easily pay using Payment data stored in the digital wallet

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

claki k.

Role: Information Technology
Industry: Media
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

The best payment solution

Likeliness to Recommend

7 /10

What differentiates REPAY Payment Acceptance from other similar products?

BillingTree supports all credit card providers, provides advanced security features such as tokenization and encryption, and allows customers to pay using one-time or recurring payments.

What is your favorite aspect of this product?

What has helped me the most with BillingTree Payrazr is its comprehensive payment processing solution, which offers advanced features such as tokenization and encryption, and allows customers to pay both all at once or in recurring payments.

What do you dislike most about this product?

One of the things I don't like most about BillingTree Payrazr is its strict verification mechanisms.

What recommendations would you give to someone considering this product?

If you're considering using BillingTree Payrazr, I recommend looking into its comprehensive payment processing solution and advanced security features like tokenization and encryption.

Pros

Trustworthy
Unique Features
Altruistic
Over Delivered

Samuel J.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2023

easy to integrate and implement

Likeliness to Recommend

10 /10

What differentiates REPAY Payment Acceptance from other similar products?

good support made implementation easy

What is your favorite aspect of this product?

Payzr, its proprietary gateway

What do you dislike most about this product?

nothing to speak of

What recommendations would you give to someone considering this product?

good value

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

REPAY Payment Acceptance

What is REPAY Payment Acceptance?

Company Details

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REPAY Payment Acceptance Ratings

66 Likeliness to Recommend

56 Plan to Renew

69 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+56 Net Emotional Footprint

How much do users love REPAY Payment Acceptance?

Chart

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

Recurring Payments The ability to schedule payments at a cadence

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Integration With Accounting System Provide integration with accounting software and ERP systems

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Reporting Analytics Reports and analytics created from payment data

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

Multi Currency Allows users to process payments in multiple currencies

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Security Built-in security to protect payment information to prevent fraud and hacking

POS Verification Support cardholder verification methods for POS transactions

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

REPAY Payment Acceptance Reviews

Winnie J.

Payment tool

Likeliness to Recommend

Pros

claki k.

The best payment solution

Likeliness to Recommend

Pros

Samuel J.

easy to integrate and implement

Likeliness to Recommend

Pros

Feature Ratings

Digital Wallet Integration

Recurring Payments

Mobile Payments

Integration With Accounting System

E-Commerce Integration

Reporting Analytics

POS Integration

Multi Currency

Credit Card Processing

Security

POS Verification

Vendor Capability Ratings

Ease of Customization

Business Value Created

Ease of Implementation

Vendor Support

Usability and Intuitiveness

Availability and Quality of Training

Ease of IT Administration

Ease of Data Integration

Breadth of Features

Quality of Features

Product Strategy and Rate of Improvement