Reclique Solutions, LLC

ReClique CORE

Composite Score

8.8 /10

CX Score

9.3 /10

16 Reviews Write a Review

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What is ReClique CORE?

CORE is a robust solution for the Y that centralizes multiple products into one package. Fundraising is fully integrated with membership management. You get text-to-give, mobile donations and customized campaigner pages. Directors can even receive a text when a large donor checks in. A powerful FREE website for your Association is built in. CORE can integrate with your current website or we now offer a fully integrated, mobile friendly, Y branded website that can replace your existing site.

Company Details

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Awards & Recognition

ReClique CORE won the following awards in the Membership & Association Management category

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2023 Data Quadrant Gold Medalist

Latest Award, 2023

11 Top Rated Capabilities

13 Top Rated Features

Latest Award, 2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2022

ReClique CORE Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on ReClique CORE.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ReClique CORE?

0% Negative

7% Neutral

93% Positive

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Feature Ratings

Average 82

Customer Self Service Capabilities

Membership Management

Registration Management

Program Management

Multi Channel Support

Account and Contact Management

Volunteer or Member Portal

Mobile Customer Care

Marketing Analytics

Event Management

Accounting and Financial Management

Vendor Capability Ratings

Average 84

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training

ReClique CORE Reviews

Jeni L.

Role: Operations
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Dec 2020

The best software for YMCAs on the market!

Likeliness to Recommend

10 /10

What differentiates ReClique CORE from other similar products?

Reclique was the only company we found that was honest, transparent, and not trying to make a quick buck off of YMCAs. They are willing to work with us on any problems/ideas we have. The software is extremely easy to use for both our employees and our members. When we shut down due to the COVID pandemic, Core was quick to add features to allow our members to make reservations. The best part, they didn't charge us extra for ANY OF IT!

What is your favorite aspect of this product?

The bubble has to be my favorite feature. Anyone in our association can reach out to someone at Reclique and they will help within seconds.

What do you dislike most about this product?

It is hard to find a disklike about Core. If you really don't like something, you ask them to make changes or find ways around the parts you dislike.

What recommendations would you give to someone considering this product?

You will not regret switching over to Reclique Core. Do your research and reach out to other associations, you will realize it is difficult to find anyone with a negative experience.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

ReClique CORE

What is ReClique CORE?

Company Details

Need Assistance?

Awards & Recognition

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Emotional Footprint Champion

2020 Data Quadrant Gold Medalist

ReClique CORE Ratings

88 Likeliness to Recommend

93 Plan to Renew

85 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+97 Net Emotional Footprint

How much do users love ReClique CORE?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Customer Self Service Capabilities Central product portals, customer-facing resolution wizards and guidance, customer community forums.

Membership Management Contains constituent contact information and life cycle management for benefits, levels, financial alerting, etc.

Registration Management Includes online and onsite registration, self-registration, application forms, and data synching.

Program Management Includes all aspects of managing a program or camp, such as cataloging, pricing, registration, wait-list, check-ins and reporting.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Account and Contact Management Customizable records with customer demographic information, account history, and billing information.

Volunteer or Member Portal Includes event sign-up, access to organization's site, and contact information update.

Mobile Customer Care Can create custom-branded service applications for customers on a mobile device (preferably native application rather than a responsive design site).

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Event Management Includes on-site functionality, event reporting, budget management, payment processing, and event registration.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

ReClique CORE Reviews

Jeni L.

The best software for YMCAs on the market!

Likeliness to Recommend

Pros

Feature Ratings

Customer Self Service Capabilities

Membership Management

Registration Management

Program Management

Multi Channel Support

Account and Contact Management

Volunteer or Member Portal

Mobile Customer Care

Marketing Analytics

Event Management

Accounting and Financial Management

Vendor Capability Ratings

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Business Value Created

Ease of Implementation

Quality of Features

Product Strategy and Rate of Improvement

Breadth of Features

Availability and Quality of Training