Intuit

QuickBooks GoPayment

Composite Score

7.1 /10

CX Score

7.4 /10

9 Reviews Write a Review

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What is QuickBooks GoPayment?

The QuickBooks GoPayment app and our mobile card reader let you get paid fast and run business freely—in store, on-site, and on the go. The QuickBooks GoPayment app gives customers flexible ways to pay or invoice payments seamlessly. Customers pay by insert,  tap, or digital wallet to make in-person sales or invoice payments seamless, wherever they happen.

Company Details

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QuickBooks GoPayment Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

81 Likeliness to Recommend

75 Plan to Renew

88 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 85%
Negotiation and Contract:: 76%
Conflict Resolution:: 88%
Strategy & Innovation:: 70%
Service Experience:: 82%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+80 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love QuickBooks GoPayment?

22% Negative

0% Neutral

78% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 78

Credit Card Processing

Recurring Payments

Multi Currency

Mobile Payments

Digital Wallet Integration

POS Integration

POS Verification

Integration With Accounting System

E-Commerce Integration

Customer Support

Security

Vendor Capability Ratings

Average 81

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

QuickBooks GoPayment Reviews

Imaobong J.

Role: Sales Marketing
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2025

Fair product

Likeliness to Recommend

4 /10

What differentiates QuickBooks GoPayment from other similar products?

Less expensive

What is your favorite aspect of this product?

Good customer service

What do you dislike most about this product?

Its functionality

What recommendations would you give to someone considering this product?

Try and see if it works for you

Pros

Enables Productivity
Client Friendly Policies
Acts with Integrity
Over Delivered

Cons

Inhibits Innovation
Less Reliable
Less Performance Enhancing

Manuela Z.

Role: Public Sector
Industry: Construction
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2023

Really good for payments

Likeliness to Recommend

10 /10

What differentiates QuickBooks GoPayment from other similar products?

Accepting payments anywhere Mobile invoicing Integration with quickbooks accounting software

What is your favorite aspect of this product?

Ease of use Eficiente invoicing capabilities Integration with quick books accounting software

What do you dislike most about this product?

Transaction fees particularly for card not present transactions Customer support could be more responsive

What recommendations would you give to someone considering this product?

Explore mobile invoicing and accepting payments on the go

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Raymond M.

Role: Sales Marketing
Industry: Electronics
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2023

Great to use and saves time

Likeliness to Recommend

10 /10

What differentiates QuickBooks GoPayment from other similar products?

The ease of use

What is your favorite aspect of this product?

Their pricing

What do you dislike most about this product?

I don't have any issues so far

What recommendations would you give to someone considering this product?

For them to use it

Pros

Helps Innovate
Continually Improving Product
Trustworthy
Efficient Service

QuickBooks GoPayment

What is QuickBooks GoPayment?

Company Details

Need Assistance?

QuickBooks GoPayment Ratings

81 Likeliness to Recommend

75 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+80 Net Emotional Footprint

How much do users love QuickBooks GoPayment?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credit Card Processing The ability to process credit card payments and receive approval or rejection of funds from the customer's bank

Recurring Payments The ability to schedule payments at a cadence

Multi Currency Allows users to process payments in multiple currencies

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Digital Wallet Integration The ability to process payments from a digital wallet service or another digital payment method

POS Integration The ability to integrate with a POS system to allow the processing of credit card or mobile payments in a store setting

POS Verification Support cardholder verification methods for POS transactions

Integration With Accounting System Provide integration with accounting software and ERP systems

E-Commerce Integration The ability to integrate directly with an e-commerce platform to create a seamless checkout experience

Customer Support Supports levels 1 and 2 for credit card payment processing. Also supports level 3 credit card processing, which requires additional data for the qualification

Security Built-in security to protect payment information to prevent fraud and hacking

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

QuickBooks GoPayment Reviews

Imaobong J.

Fair product

Likeliness to Recommend

Pros

Cons

Manuela Z.

Really good for payments

Likeliness to Recommend

Pros

Raymond M.

Great to use and saves time

Likeliness to Recommend

Pros

Feature Ratings

Credit Card Processing

Recurring Payments

Multi Currency

Mobile Payments

Digital Wallet Integration

POS Integration

POS Verification

Integration With Accounting System

E-Commerce Integration

Customer Support

Security

Vendor Capability Ratings

Business Value Created

Ease of IT Administration

Vendor Support

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Ease of Implementation

Quality of Features

Ease of Customization

Breadth of Features

Ease of Data Integration

Availability and Quality of Training