Qualtrics CoreXM Logo Award Winner Product Badge
Qualtrics CoreXM Logo Award Winner Product Badge
Qualtrics

Qualtrics CoreXM

Composite Score
8.3 /10
CX Score
8.4 /10
Category
Qualtrics CoreXM
8.3 /10

What is Qualtrics CoreXM?

One platform for all your X-data. Lay the right foundation for managing your stakeholder experiences. From customer insights to market segmentation to concept testing, Qualtrics CoreXM is the single solution for all of your experience data.

Company Details


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Awards & Recognition

Qualtrics CoreXM won the following awards in the Customer Intelligence category

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Qualtrics CoreXM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Qualtrics CoreXM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Qualtrics CoreXM?

2% Negative
6% Neutral
92% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Fair

Feature Ratings

Average 85

Audience Segmentation

91

Audience Demographics

91

Data Visualization

88

Conversion Analysis

87

Real Time Workflow Automation

85

API Framework

83

Predictive Analytics

82

Customer Journey Modelling

78

Metadata Management

77

Anomaly Detection

77

Cross Channel Attribution Analysis

77

Vendor Capability Ratings

Average 84

Ease of Implementation

91

Breadth of Features

90

Business Value Created

87

Ease of Customization

86

Availability and Quality of Training

86

Quality of Features

85

Product Strategy and Rate of Improvement

83

Ease of Data Integration

82

Usability and Intuitiveness

81

Ease of IT Administration

80

Vendor Support

80

Qualtrics CoreXM Reviews

Paul k.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

A great product.

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Qualtrics corexm is the best analytic tool. It's intuitive drag and drop interface is what stands out from the rest.

What is your favorite aspect of this product?

Qualtrics corexm has amazing features and capabilities like feedback collection and concept testing which helps to generate sales insights and optimize product prices through analysis of customer experiences in real time. The platform empowers organizations to run market researches projects and generate high quality insights faster.

What do you dislike most about this product?

Qualtrics corexm is easy to use and i can't think of any dislikes.

What recommendations would you give to someone considering this product?

Qualtrics corexm is a nice product that enables you to complete research projects inhouse without the reliance of slow out sourced vendors. I would highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Vikas M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Create a better user experience for your survey

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Qualtrics is revolutionizing the way companies manage their data. CoreXM latest innovation, combines human and machine intelligence to help you make sense of the world around you. The machine learning algorithms comb through mountains of data and provide actionable, contextual insights to help you make informed decisions faster than ever before. Qualtrics XM has the tools to help us create a high-quality survey in minutes, with no coding required. Create quizzes, surveys and forms with easy-to-use templates. Collect data in real time, analyze the results and integrate with over 50+ apps.

What is your favorite aspect of this product?

Qualtrics do all the heavy lifting with AI-powered features. Here are some of the features that Qualtrics XM offers: Create a survey that gathers public opinion about a topic. Using Qualtrics XM to publish the form on our website. Once enough respondents are collected, use the data analysis software to map out the data and create visualizations. Customizing our website surveys and intercepts with roles is responsible for creating new survey questions, or modifying existing survey questions for a given platform. The role also involves designing new survey types, and writing copy for surveys.

What do you dislike most about this product?

In just two weeks, we saw an increase in customer satisfaction rates and it is only getting better. The implementation and management were expertly designed and provided white glove customer service.

What recommendations would you give to someone considering this product?

Qualtrics empowers predictive intelligence and makes it easy for everyone to create and test surveys in real time. With one-click deployment to any device, you can now reach respondents on any screen and find out more about your customers. Qualtrics XM is the only market research platform that reaches respondents on any device and creates surveys in real time. With Qualtrics XM's easy-to-use survey builder & the predictive intelligence features, you can uncover new insights for your business and provide meaningful customer experiences with our powerful analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cesar Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

A tremendous quality tool for all of ourselves

Likeliness to Recommend

9 /10

What differentiates Qualtrics CoreXM from other similar products?

Unlike other products, we have the possibility to mention that this instrument is one of the best in the market, due to the fact that the interface of the buyer is intuitive and simple to navigate, which allows the construction of surveys and the analysis of the collected data.

What is your favorite aspect of this product?

One of the outstanding properties of Qualtrics CoreXM is its advanced survey logic. I was able to easily produce complex branch and branch patterns in my surveys, helping me collect more accurate and important data.

What do you dislike most about this product?

From our experience with this tool we have not found a single bug, rather we are quite practical with it.

What recommendations would you give to someone considering this product?

One of the many reasons we can recommend it is how easy it is to produce surveys. In addition, the survey flow feature makes it possible to make macro-level changes to the survey.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

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