Perforce

Puppet Enterprise

Composite Score

7.4 /10

CX Score

7.6 /10

19 Reviews Write a Review

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What is Puppet Enterprise?

Puppet Enterprise makes it easy to automate the provisioning, configuration and ongoing management of your machines and the software running on them. Make rapid, repeatable changes and automatically enforce the consistency of systems and devices – across physical and virtual machines, on premise or in the cloud.

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Puppet Enterprise Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Puppet Enterprise.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 89%
Negotiation and Contract:: 91%
Conflict Resolution:: 93%
Strategy & Innovation:: 90%
Service Experience:: 96%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Puppet Enterprise?

7% Negative

4% Neutral

89% Positive

Pros

Respectful
Fair
Transparent
Security Protects

Feature Ratings

Average 84

Multi Tenancy

Systems Administration

Resource Availability

Configuration Management

Workflow Support

Agent or Agentless

Scripting Support

Task Process Automation

Resource Definition

Dynamic Scalability

Service Templates

Vendor Capability Ratings

Average 81

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of Implementation

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness

Also Featured in...

Data Center Automation

Score 7.5

View Puppet Enterprise in this category (opens in a new tab)

Puppet Enterprise Reviews

Hafeez R.

Role: Information Technology
Industry: Technology
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted May 2024

"Powerful and Reliable, but Requires Expertise"

Likeliness to Recommend

10 /10

What differentiates Puppet Enterprise from other similar products?

Declarative Configuration Management: Puppet Enterprise's declarative model ensures consistent and predictable infrastructure management, defining the desired state and automatically enforcing compliance across all systems.

What is your favorite aspect of this product?

canned templates

What do you dislike most about this product?

Steep Learning Curve

What recommendations would you give to someone considering this product?

have your staff trained on the fundamentals

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Gegi G.

Role: Information Technology
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2023

Effective Provisioning With Puppet Enterprise

Likeliness to Recommend

9 /10

What differentiates Puppet Enterprise from other similar products?

With Puppet Enterprise, configuration and provisioning are made easy Management of running software is made easy

What is your favorite aspect of this product?

I like the ease of customizing Puppet Enterprise The software makes orchestration and management easy

What do you dislike most about this product?

Not ideal for people with no IT backup education

What recommendations would you give to someone considering this product?

Since Puppet Enterprise meets our needs, I recommend it fully more so for orchestration as it has all we need.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Mayara G.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jun 2021

Poor documentation but community helps a lot

Likeliness to Recommend

8 /10

What differentiates Puppet Enterprise from other similar products?

Good support.

What is your favorite aspect of this product?

Several communities modules and the ability to creates your own

What do you dislike most about this product?

Poor documentation

What recommendations would you give to someone considering this product?

Make a good POC before start

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Puppet Enterprise

What is Puppet Enterprise?

Company Details

Need Assistance?

Puppet Enterprise Ratings

88 Likeliness to Recommend

96 Plan to Renew

79 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Puppet Enterprise?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multi Tenancy Software works in tandem with hosting system and the management of the multiple systems running in the same environment with appropriate levels of segregation.

Systems Administration Tools allowing the systems administration of multiple servers through a single tool, to reduce repetitive task execution.

Resource Availability Orchestration/Provisioning software must be able to allocate resources for new server requests so that compute, memory and storage is not over-provisioned.

Configuration Management Tracking of server configuration and configuration changes.

Workflow Support The ability to incorporate pre-defined workflows into provisioned servers.

Agent or Agentless The orchestration, provisioning, deployment and management of servers being done with or without a software agent.

Scripting Support Support for systems scripting languages such as Python and Java to further automate operating systems level tasks.

Task Process Automation Automation of tasks and processes of the Orchestration/Provisioning software without systems administration intervention.

Resource Definition The systems administrator defines resources needed for the new server definition, which is processed and deployed by the Orchestration/Provisioning software.

Dynamic Scalability Ability to scale servers up or down, depending on resource requirements. This activity may be automated, triggered by conditions, or be completely manual.

Service Templates Templates for standard server configurations, to allow for expedited provisioning and deployment of standard server types.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Also Featured in...

Data Center Automation

Puppet Enterprise Reviews

Hafeez R.

"Powerful and Reliable, but Requires Expertise"

Likeliness to Recommend

Pros

Gegi G.

Effective Provisioning With Puppet Enterprise

Likeliness to Recommend

Pros

Mayara G.

Poor documentation but community helps a lot

Likeliness to Recommend

Pros

Feature Ratings

Multi Tenancy

Systems Administration

Resource Availability

Configuration Management

Workflow Support

Agent or Agentless

Scripting Support

Task Process Automation

Resource Definition

Dynamic Scalability

Service Templates

Vendor Capability Ratings

Availability and Quality of Training

Business Value Created

Vendor Support

Ease of Data Integration

Breadth of Features

Ease of Implementation

Quality of Features

Ease of Customization

Product Strategy and Rate of Improvement

Ease of IT Administration

Usability and Intuitiveness