Publer Logo Award Winner Product Badge
Publer Logo Award Winner Product Badge
Publer

Publer

Composite Score
9.2 /10
CX Score
9.3 /10
Category
Publer
9.2 /10

What is Publer?

Publer is a virtual social media superhero that lets you collaborate, schedule & analyze your posts for Facebook, Twitter, LinkedIn and Google My Business from the same spot.

Company Details


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Awards & Recognition

Publer won the following awards in the Social Media Management - Midmarket category

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Publer Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Publer.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

95 Likeliness to Recommend

99 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Publer?

1% Negative
3% Neutral
96% Positive

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Fair

Feature Ratings

Average 86

Social Media Channel Integration Outbound

90

Social Media Channel Integration Inbound

89

Social Post Archival

87

Dashboards and Visualization

87

Campaign Execution

86

Social Response Management

85

Social Moderation and Workflow Management

85

Sentiment Analysis

83

Trend Analysis

82

Vendor Capability Ratings

Average 86

Ease of Implementation

89

Business Value Created

87

Usability and Intuitiveness

86

Ease of Data Integration

86

Quality of Features

86

Breadth of Features

85

Ease of IT Administration

85

Vendor Support

84

Ease of Customization

84

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Publer Reviews

Eric Z. J.

  • Role: Consultant
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Incredible customer service, amazing features

Likeliness to Recommend

10 /10

What differentiates Publer from other similar products?

My agency releases 500+ posts on multiple platforms each week. Publer helps my team and I keep everything moving in an organized way. I’m happy. Clients are happy!

What is your favorite aspect of this product?

Publer saves my team and me so much time. They makes it so easy to manage my social media and all of my clients’ social media as well. What I appreciate most about my experience with Publer is I’m not a number to them… I’m a business owner whom they value.

What do you dislike most about this product?

There is nothing I dislike about the product.

What recommendations would you give to someone considering this product?

Do the trial so you can experience it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose Antonio A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

super network management

Likeliness to Recommend

10 /10

What differentiates Publer from other similar products?

My company depends a lot on the interactions and rations that our public have on our social networks such as Instagram or Facebook, in our profiles of these programs our clients have the possibility of organically viewing all our content and at once they can make contact with us To address the negotiations that were achieved thanks to him, good management would publish and the management of these social applications, Publer is a program that simplifies our work and the management of each of these programs to generate many more negotiations for the company, have the help of a program that automates these advertising processes is incredible.

What is your favorite aspect of this product?

What I like the most about this program is its high level of intelligence that allows me to be much more autonomous in my work due to those functions that are reproduced as organically as possible to comply with the administration of all the aspects and elements that complement an excellent performance in social networks, we have noticed the interaction with customers in each photo or video that identifies us as a company, with the help of Publer we will always find a way to connect with our customers in this new digital environment.

What do you dislike most about this product?

One of the largest and best proportions that this type of program has is the offer of free versions and trials that have an estimated time to use and analyze each of its functions to see if they are adequate for the demands of the company, but unfortunately This program does not have a version that can be used for free and allows new users to see the performance of each of its functions.

What recommendations would you give to someone considering this product?

In each of the projects with this program you will have the possibility of generating your publications in a personalized way according to the movements and tastes of your clientele, that is, Publer studies your market so that you can manage each of your main networks and social pages to generate greater integration with your clients, that is why whenever possible I recommend this incredible program.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ignacio L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

One of the most effective programs

Likeliness to Recommend

10 /10

What differentiates Publer from other similar products?

One of the most effective programs to take the management and impact of each of my company's social networks hand in hand, Publer has been the best program that we have tested to effectively automate the management and steps of our content on the platforms. most common digital where our most potential customers are, it is in these websites where this software will show all the information that our clientele needs to know without losing the identity of our company, that is to say that this program will mark all our content that we upload to the web For clients, they can see that it is my company and how they can locate our sales department.

What is your favorite aspect of this product?

The advantages that this program acquires in my company is mainly to make a great impact on the traffic of clients that enter my company and of course the true correct use of social networks for a company, since these applications are the sites where the most contact is made. we have with our clients and Publer works as one more tool to boost the growth of our company and its sales, this program does not make known and manages our content through photos, videos and other types of files with their respective brand of water that identifies us, everything creates a great impact on applications and cloud networks such as Facebook.

What do you dislike most about this product?

One of the applications with the greatest impact and use at this time on the web is Tik Tok, unfortunately this program does not allow us to program videos through this social network, we only have the possibility of managing images through this means, it also bothers me that it is Impossible to generate support for Instagram stories.

What recommendations would you give to someone considering this product?

Publer is my first recommendation for the management of social networks, since this program is the most complete that we have found to generate the greatest effort of the company's content in the main social networks of the moment, this program guarantees effective contact with my clientele to increase the sales of my company as soon as possible.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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