Palo Alto Networks

Prisma SD-WAN

Composite Score

8.3 /10

CX Score

8.5 /10

39 Reviews Write a Review

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What is Prisma SD-WAN?

Palo Alto Networks CloudGenix SD-WAN is the industry's first next-generation SD-WAN solution that enables the cloud-delivered branch.

Company Details

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Awards & Recognition

Prisma SD-WAN won the following awards in the SD-WAN - Enterprise category

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2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2023

2023 Data Quadrant Gold Medalist

2023

4 Top Rated Capabilities

5 Top Rated Features

2023

Prisma SD-WAN Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma SD-WAN.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

2
Since last award

96 Plan to Renew

4
Since last award

82 Satisfaction of Cost Relative to Value

5
Since last award

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma SD-WAN?

0% Negative

2% Neutral

98% Positive

Pros

Trustworthy
Unique Features
Inspires Innovation
Saves Time

Feature Ratings

Average 85

Multiple Connection Type Support

Quality of Service

Load Sharing

SD-WAN Security

Resilience

Flexible Deployment

Dynamic Routing

Simple Administration

Ease of Troubleshooting

Application Optimization

Adaptive Traffic

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization

Prisma SD-WAN Reviews

Sudheer A.

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Oct 2024

Seamless Cloud Connectivity to Cloud Services

Likeliness to Recommend

9 /10

What differentiates Prisma SD-WAN from other similar products?

Uses AI for optimizing performance, Url filtering

What is your favorite aspect of this product?

Easy integration with a broad range of tools and exceptional scalability.

What do you dislike most about this product?

The issue isn't consistent, but when logging into certain tools, it occasionally requires two login attempts to successfully access them.

What recommendations would you give to someone considering this product?

Highly recommended for the Cloud service integrations.

Pros

Continually Improving Product
Performance Enhancing
Trustworthy
Efficient Service

Moustafa H.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2024

Great product, still needs some innovation!

Likeliness to Recommend

8 /10

What differentiates Prisma SD-WAN from other similar products?

It is quite easy to integrate if you have palo alto firewalls in your infrastructure. It's load sharing feature is very efficient and their reports is very informative.

What is your favorite aspect of this product?

dashboards and reports

What do you dislike most about this product?

sometimes it is hard to implement with specific network environments, and it could take time for support to help you out with non standard implementations.

What recommendations would you give to someone considering this product?

I would strongly recommend this product since Palo Alto are investing on this product very well with great support and collaboration from their side. Try to know your whole infrastructure before purchasing this product just incase you face any compatibility issues.

Pros

Helps Innovate
Continually Improving Product
Effective Service
Friendly Negotiation

Cons

Charges for Enhancements

SYED AKHTAR I.

Role: Industry Specific Role
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2024

Little costly but features are excellent and easy

Likeliness to Recommend

9 /10

What differentiates Prisma SD-WAN from other similar products?

Multiple barrier support security Connections and ease of use Fastest setup

What is your favorite aspect of this product?

Delight Features Safety Multiple connecting capability Speed of work

What do you dislike most about this product?

Little bit costly

What recommendations would you give to someone considering this product?

Security is good Features are good Easy to use Multiple support system

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Prisma SD-WAN

What is Prisma SD-WAN?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

Prisma SD-WAN Ratings

89 Likeliness to Recommend

2 Since last award

96 Plan to Renew

4 Since last award

82 Satisfaction of Cost Relative to Value

5 Since last award

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Prisma SD-WAN?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Multiple Connection Type Support Support of various broadband connection types, including TCP/IP, MPLS, frame relay, and LTE wireless.

Quality of Service Traffic prioritization and optimization for specific network services​.

Load Sharing Ability to load-share WAN traffic across multiple connections​.

SD-WAN Security Security of the SD-WAN by support of VPN and network security protocols​.

Resilience Connectivity resiliency due to the ability to leverage multiple connections .

Flexible Deployment Ability to deploy wherever broadband connectivity exists​.

Dynamic Routing Dynamic path selection across the broadband networks across the Internet​.

Simple Administration Ease of network administration across the Wide Area Network​.

Ease of Troubleshooting The simplicity of administration and of troubleshooting issues across the SD-WAN​.

Application Optimization Optimization of the performance of applications and services across the Wide Area Network​.

Adaptive Traffic Data traffic across the SD-WAN being adaptive to conditions across the Internet​.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Prisma SD-WAN Reviews

Sudheer A.

Seamless Cloud Connectivity to Cloud Services

Likeliness to Recommend

Pros

Moustafa H.

Great product, still needs some innovation!

Likeliness to Recommend

Pros

Cons

SYED AKHTAR I.

Little costly but features are excellent and easy

Likeliness to Recommend

Pros

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Feature Ratings

Multiple Connection Type Support

Quality of Service

Load Sharing

SD-WAN Security

Resilience

Flexible Deployment

Dynamic Routing

Simple Administration

Ease of Troubleshooting

Application Optimization

Adaptive Traffic

Vendor Capability Ratings

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Breadth of Features

Business Value Created

Ease of Data Integration

Ease of Implementation

Availability and Quality of Training

Usability and Intuitiveness

Vendor Support

Ease of Customization