Prisma SD-WAN Logo Award Winner Product Badge
Prisma SD-WAN Logo Award Winner Product Badge
Palo Alto Networks

Prisma SD-WAN

Composite Score
8.3 /10
CX Score
8.5 /10
Category
Prisma SD-WAN
8.3 /10

What is Prisma SD-WAN?

Palo Alto Networks CloudGenix SD-WAN is the industry's first next-generation SD-WAN solution that enables the cloud-delivered branch.

Company Details


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Awards & Recognition

Prisma SD-WAN won the following awards in the SD-WAN - Enterprise category

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Prisma SD-WAN Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma SD-WAN.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

96 Plan to Renew

82 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
95%
Negotiation and Contract:
96%
Conflict Resolution:
98%
Strategy & Innovation:
93%
Service Experience:
93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma SD-WAN?

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0% Negative
1% Neutral
99% Positive

Pros

  • Trustworthy
  • Unique Features
  • Inspires Innovation
  • Saves Time

Feature Ratings

Average 86

Multiple Connection Type Support

90

Quality of Service

88

Load Sharing

87

SD-WAN Security

87

Resilience

85

Dynamic Routing

84

Simple Administration

83

Application Optimization

80

Vendor Capability Ratings

Average 82

Product Strategy and Rate of Improvement

87

Quality of Features

86

Ease of IT Administration

84

Breadth of Features

83

Business Value Created

82

Ease of Implementation

82

Ease of Data Integration

81

Availability and Quality of Training

80

Usability and Intuitiveness

79

Vendor Support

79

Ease of Customization

77

Prisma SD-WAN Reviews

Moustafa H.

  • Role: Consultant
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Great product, still needs some innovation!

Likeliness to Recommend

8 /10

What differentiates Prisma SD-WAN from other similar products?

It is quite easy to integrate if you have palo alto firewalls in your infrastructure. It's load sharing feature is very efficient and their reports is very informative.

What is your favorite aspect of this product?

dashboards and reports

What do you dislike most about this product?

sometimes it is hard to implement with specific network environments, and it could take time for support to help you out with non standard implementations.

What recommendations would you give to someone considering this product?

I would strongly recommend this product since Palo Alto are investing on this product very well with great support and collaboration from their side. Try to know your whole infrastructure before purchasing this product just incase you face any compatibility issues.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Effective Service
  • Friendly Negotiation

Cons

  • Charges for Enhancements

SYED AKHTAR I.

  • Role: Industry Specific Role
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2024

Little costly but features are excellent and easy

Likeliness to Recommend

9 /10

What differentiates Prisma SD-WAN from other similar products?

Multiple barrier support security Connections and ease of use Fastest setup

What is your favorite aspect of this product?

Delight Features Safety Multiple connecting capability Speed of work

What do you dislike most about this product?

Little bit costly

What recommendations would you give to someone considering this product?

Security is good Features are good Easy to use Multiple support system

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Fatema S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jan 2025

Secure, reliable, and easy-to-use SD-WAN solution

Likeliness to Recommend

8 /10

What differentiates Prisma SD-WAN from other similar products?

Prisma SD-WAN uses machine learning to optimize application traffic in real time and is designed to work best with cloud-based environments other vendor don't support ML

What is your favorite aspect of this product?

Provide strong security integration with Palo Alto Networks NGFW firewall, providing advanced threat prevention and protection, all while optimizing network performance

What do you dislike most about this product?

Prisma SD-WAN is its dependence on cloud connectivity it might not be as effective for some organizations, while Cisco and FortiGate offer hybrid solutions at lower prices

What recommendations would you give to someone considering this product?

If you're thinking about buying an SD-WAN solution, Prisma is great for cloud use, but might face issues with heavy traffic. Be sure to try demos of Cisco and FortiGate SD-WAN first.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

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