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Emotional Footprint Awards 2024

SD-WAN - Enterprise


SoftwareReviews names Fortinet Secure SD-WAN and Prisma SD-WAN as SD-WAN - Enterprise Emotional Footprint Award Winners.


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SD-WAN - Enterprise

Emotional Footprint Awards

SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.

Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.

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See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.

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30+ pages

Measuring Emotional Footprint

Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:

% of Positive Reviews - % of Negative Reviews

For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.

Emotional Footprint Leaders


Fortinet

Fortinet Secure SD-WAN

Fortinet is the only NGFW vendor to provide native SD-WAN along with integrated advanced threat protection. FortiGate SD-WAN replaces separate WAN routers, WAN optimization, and security devices with a single solution that is application-aware, offers automatic WAN path control and multi-broadband support.

8.7

CX Score

CX
Score

+96

Net Emotional Footprint

Net Emotional
Footprint

89

Value Index

VALUE INDEX

0% Negative 96% Positive
Badge Winner
56Reviews

Palo Alto Networks

Prisma SD-WAN

Palo Alto Networks CloudGenix SD-WAN is the industry's first next-generation SD-WAN solution that enables the cloud-delivered branch.

8.5

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

87

Value Index

VALUE INDEX

1% Negative 96% Positive
Badge Winner
39Reviews

Other Evaluated Vendors


Huawei

Huawei Intelligent SD-WAN

Then Huawei SD-WAN solution leverages optimized architecture, hardware acceleration, algorithms, and NetEngine AR6000 — Huawei’s industry-leading series of SD-WAN routers — to achieve improved branch interconnection. With CloudWAN, your WANs can adapt as business needs change and overcome the rapid increase in traffic volume associated with new technologies such as cloud, AI, and 5G. Build high-performance SD-WANs that offer optimal experience, flexible networking, and simplified O&M.

8.2

CX Score

CX
Score

+93

Net Emotional Footprint

Net Emotional
Footprint

83

Value Index

VALUE INDEX

0% Negative 93% Positive
18Reviews

ARYAKA NETWORKS INC

Aryaka

Aryaka's global private network provides enterprises with an essential level of security, ensuring that business-critical application traffic is not exposed to the public Internet, and does not have entry points that can be exploited by threats.

8.1

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

86

Value Index

VALUE INDEX

1% Negative 95% Positive
29Reviews

VMware, Inc.

VMware SD-WAN

VMware SD-WAN improves upon the economics and flexibility of a hybrid WAN with the deployment speed and low maintenance of a cloud-based service. It includes policy-based, network-wide application performance, visibility and control while dramatically simplifying the WAN by delivering virtualized services from the cloud to branch offices.

8.1

CX Score

CX
Score

+95

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 96% Positive
30Reviews

Ericsson

NetCloud Exchange

NetCloud is a cloud-based subscription service that combines cloud management, software-defined networking, and unified edge security with industry-leading LTE and 5G cellular networking technology to power a portfolio of purpose-built wireless edge routers and adapters.

7.9

CX Score

CX
Score

+89

Net Emotional Footprint

Net Emotional
Footprint

85

Value Index

VALUE INDEX

1% Negative 90% Positive
45Reviews

Cisco Systems

Cisco SD-WAN

Cisco solutions provide customers secure access with end to end visibility when connecting to cloud applications—while also reducing costs. Features such as transport independence that includes 5G helps connect businesses to the cloud, while true zero-touch provisioning simplifies setup and lowers operating costs. Cisco also offers an unmatched set of service offerings around the globe to ensure customers and partners receive the right level of support to generate a strong ROI from their deployment. Cisco SD-WAN gives customers the flexibility, visibility and control they need to ensure long-term success.

7.7

CX Score

CX
Score

+84

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

4% Negative 88% Positive
37Reviews

Aruba Networks

Aruba EdgeConnect

Aruba Edge-to-Cloud Security for the Intelligent Edge. Full visibility, control, and enforcement with a built-in foundation for Zero Trust and SASE frameworks.

7.6

CX Score

CX
Score

+94

Net Emotional Footprint

Net Emotional
Footprint

80

Value Index

VALUE INDEX

0% Negative 94% Positive
33Reviews

Versa Networks Inc

Versa SASE

Versa SASE integrates a comprehensive set of services through VOS™ (Versa Operating System) delivering security, networking, SD-WAN, and analytics. Built to run in the most complex environments, Versa SASE provides the flexibility and elasticity for simple, scalable, and secure deployments. Versa SASE integrates security, networking, SD-WAN, and analytics within a single software operating system delivered via the cloud, on-premises, or as a blended combination of both.

7.1

CX Score

CX
Score

+78

Net Emotional Footprint

Net Emotional
Footprint

77

Value Index

VALUE INDEX

5% Negative 83% Positive
36Reviews

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