Palo Alto Networks

Prisma Cloud

Composite Score

7.4 /10

CX Score

7.5 /10

24 Reviews Write a Review

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What is Prisma Cloud?

By offering advanced data protection and consistency across clouds, Palo Alto Networks reins in the risks. Our products address your cloud access security broker, or CASB, needs and provide advanced capabilities in risk discovery, data loss prevention and advanced threat protection. Now, you can maintain compliance while preventing data leaks and business disruption through a fully cloud-delivered CASB deployment.

Company Details

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Awards & Recognition

Prisma Cloud won the following awards in the Cloud Access Security Broker category

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2024 Data Quadrant Gold Medalist

2024

4 Top Rated Capabilities

5 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

Strategy and Innovation
Service Experience
Contract Negotiation
Conflict Resolution

2023

6 Top Rated Capabilities

6 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Strategy and Innovation
Service Experience
Conflict Resolution

2022

2022 Data Quadrant Gold Medalist

2022

5 Top Rated Capabilities

6 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Conflict Resolution

2021

2021 Data Quadrant Gold Medalist

2021

2020 Data Quadrant Gold Medalist

2020

Prisma Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Prisma Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 95%
Negotiation and Contract:: 77%
Conflict Resolution:: 82%
Strategy & Innovation:: 83%
Service Experience:: 85%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Prisma Cloud?

0% Negative

8% Neutral

92% Positive

Pros

Respectful
Enables Productivity
Security Protects
Reliable

Feature Ratings

Average 80

Cloud Security Posture Management

Policy Management

Zero Trust

Cloud Discovery

Analytics and Reporting

Threat Integration

Record Management

Encryption/Tokenization

Web Content Filtering

Inspect Data in Authorized App

User Behaviour Analytics

Vendor Capability Ratings

Average 80

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training

Prisma Cloud Reviews

Role: Information Technology
Industry: Healthcare
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Excellent features and functionality.

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nelson F.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Comprehensive protection within everyone's reach

Likeliness to Recommend

9 /10

What differentiates Prisma Cloud from other similar products?

One of the things that sets Prisma Cloud apart from other products on the market is its ability to offer a comprehensive solution that spans three key areas: workload security, identity management and compliance. Its real-time vulnerability scanning for containers and serverless functions allows our team to identify and remediate risks before they become threats.

What is your favorite aspect of this product?

Proper identity and access management ensures that only authorized users have access to critical resources. Finally, integration with compliance tools helps us stay aligned with regulations such as GDPR, which is vital to our business. As a company operating in a highly regulated environment, we face challenges in visibility and protection of our data across multiple cloud environments. Prisma Cloud specifically addresses these issues by providing a unified platform that enables continuous protection of our cloud infrastructure, from configuration to runtime.

What do you dislike most about this product?

Some advanced functionality requires specific conditions for implementation, which can complicate its use

What recommendations would you give to someone considering this product?

I recommend this tool because its features, combined with its focus on multiple cloud environments, make it a powerful tool for organizations looking to strengthen their cloud security. It has allowed us to navigate the complexities of the digital world with greater security and confidence.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Sep 2024

Fantastic product, easy to rollout and admin.

Likeliness to Recommend

9 /10

Pros

Performance Enhancing
Security Protects
Enables Productivity
Reliable

Cons

Vendor Friendly Policies
Vendor's Interest First
Less Efficient Service

Prisma Cloud

What is Prisma Cloud?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

2021 Data Quadrant Gold Medalist

2020 Data Quadrant Gold Medalist

Prisma Cloud Ratings

85 Likeliness to Recommend

92 Plan to Renew

77 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Prisma Cloud?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Cloud Security Posture Management Provides functionality to extend security policies into Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) assets.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Zero Trust Provides features that enable a zero trust architecture, including device authentication and user contextual risk based authentication.

Cloud Discovery Automated discovery of cloud usage across the environment and users.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Threat Integration Provides Endpoint protection through integration with anti-virus, anti-malware, UEBA and other security appliances.

Record Management Includes ability for Data stewards to monitor data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Encryption/Tokenization Ensures enterprise control on encryption keys, barring access to corporate data without the knowledge of the enterprise.

Web Content Filtering Restrictive filtering of web surfing to limit exposure to harmful and inappropriate sites.

Inspect Data in Authorized App System can be deployed in an API mode to scan data at rest in cloud services and enforce policies across this data.

User Behaviour Analytics System can monitor and analyze user behavior to detect insider threats.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Prisma Cloud Reviews

Excellent features and functionality.

Likeliness to Recommend

Pros

Nelson F.

Comprehensive protection within everyone's reach

Likeliness to Recommend

Pros

Fantastic product, easy to rollout and admin.

Likeliness to Recommend

Pros

Cons

Most Popular Prisma Cloud Comparisons

Microsoft Defender for Cloud Apps

Skyhigh CASB

CloudSOC Cloud Access Security Broker

Plurilock AI

Cisco Cloudlock

Netskope CASB

1
Since last award

Feature Ratings

Cloud Security Posture Management

Policy Management

Zero Trust

Cloud Discovery

Analytics and Reporting

Threat Integration

Record Management

Encryption/Tokenization

Web Content Filtering

Inspect Data in Authorized App

User Behaviour Analytics

Vendor Capability Ratings

Ease of Implementation

Breadth of Features

Ease of IT Administration

Quality of Features

Ease of Data Integration

Usability and Intuitiveness

Business Value Created

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization

Availability and Quality of Training