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In Partnership With SelectHub
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What is Pipedrive?
Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
81 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Caring
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Customer Service Management
Account and Contact Management
Analytics and Reporting
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
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Joel W.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2021
Easy to use, hoping for continued improvements
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is very user friendly and it is obvious that the people who built the platform had experience in sales and knew what was needed in an effective CRM.
What is your favorite aspect of this product?
The ease of exporting and importing information from xlsx and csv files
What do you dislike most about this product?
The inability to sort in a pipeline
What recommendations would you give to someone considering this product?
Get it. It is a great product.
Pros
- Respectful
- Friendly Negotiation
- Helps Innovate
- Continually Improving Product
Please tell us why you think this review should be flagged.
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Adriana W.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2021
Sales features are amazing
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Easy to handle and the price is ok
What is your favorite aspect of this product?
funnel is really clear
What do you dislike most about this product?
The begining of the funnel, leads entrance is not that easy.
What recommendations would you give to someone considering this product?
Please, do it!
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
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Alexandru "Jack" P.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Nov 2021
Best overall price/value Sales tool
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Great contract signing tool, analytics are easy to customize, chat tool is very clean.
What is your favorite aspect of this product?
Simple intuitive UI
What do you dislike most about this product?
Could probably do with more options for email follow-ups.
What recommendations would you give to someone considering this product?
Great option overall for the price, has definitely made things a lot easier for our small team.
Pros
- Enables Productivity
- Effective Service
- Respectful
- Client Friendly Policies
Please tell us why you think this review should be flagged.
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