Pipedrive Logo Award Winner Product Badge
Pipedrive Logo Award Winner Product Badge
Pipedrive

Pipedrive

Composite Score
8.7 /10
CX Score
8.9 /10
Get Demo

In Partnership With SelectHub

Claim Software
Category
Pipedrive
8.7 /10

What is Pipedrive?

Pipedrive is a CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines.

Company Details

Book a Free Demo Today!

See it in action with a free demo.

Click below to sign up on our partner's website.

Get Demo

In Partnership With SelectHub

Awards & Recognition

Pipedrive won the following awards in the Customer Relationship Management - Small Business category

Filter By

Pipedrive Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pipedrive.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

95 Plan to Renew

81 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+89 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pipedrive?

3% Negative
7% Neutral
90% Positive

Pros

  • Respectful
  • Caring
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 82

Collaboration

85

Sales Management

85

Lead Management

83

Activity and Workflow Management

82

Customer Service Management

81

Account and Contact Management

81

Analytics and Reporting

79

Quote Contract and Proposal

78

Telephony and Call Center Management

78

Mobile

76

Marketing Management

73

Vendor Capability Ratings

Average 81

Ease of Implementation

85

Usability and Intuitiveness

84

Business Value Created

84

Ease of Data Integration

82

Quality of Features

81

Availability and Quality of Training

81

Ease of IT Administration

81

Vendor Support

81

Ease of Customization

79

Breadth of Features

79

Product Strategy and Rate of Improvement

77

Pipedrive Reviews

Joel W.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use, hoping for continued improvements

Likeliness to Recommend

8 /10

What differentiates Pipedrive from other similar products?

Pipedrive is very user friendly and it is obvious that the people who built the platform had experience in sales and knew what was needed in an effective CRM.

What is your favorite aspect of this product?

The ease of exporting and importing information from xlsx and csv files

What do you dislike most about this product?

The inability to sort in a pipeline

What recommendations would you give to someone considering this product?

Get it. It is a great product.

Pros

  • Respectful
  • Friendly Negotiation
  • Helps Innovate
  • Continually Improving Product

Adriana W.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Sales features are amazing

Likeliness to Recommend

8 /10

What differentiates Pipedrive from other similar products?

Easy to handle and the price is ok

What is your favorite aspect of this product?

funnel is really clear

What do you dislike most about this product?

The begining of the funnel, leads entrance is not that easy.

What recommendations would you give to someone considering this product?

Please, do it!

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Alexandru "Jack" P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Best overall price/value Sales tool

Likeliness to Recommend

9 /10

What differentiates Pipedrive from other similar products?

Great contract signing tool, analytics are easy to customize, chat tool is very clean.

What is your favorite aspect of this product?

Simple intuitive UI

What do you dislike most about this product?

Could probably do with more options for email follow-ups.

What recommendations would you give to someone considering this product?

Great option overall for the price, has definitely made things a lot easier for our small team.

Pros

  • Enables Productivity
  • Effective Service
  • Respectful
  • Client Friendly Policies

Most Popular Pipedrive Comparisons