In Partnership With SelectHub
What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Reliable
- Caring
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
Also Featured in...
Pipedrive Reviews
Alfred L.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jun 2022
Excellent CRM software, easy to implement
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Through the smart use of technology, we were able to drive our brand inward. It has aided us in expanding our reach, capturing the audience we require through marketing, following up with customers, and growing our lucrative company. Pipedrive has increased our income since we implemented it, and it has performed effectively for my organization. This enables your sales team to take charge of the whole sales pipeline and move all sales forward. Sales management difficulties have improved by over 70% since you started using Pipedrive internally, thanks to a universal app system that allows you to structure your whole workflow.
What is your favorite aspect of this product?
Pipedrive is one of the greatest tools for managing the sales process as well as the follow-up on individual offers. You may process the entire systematic procedure to speed up contracts and sell effectively since this solution is a completely intuitive approach, It has aided in the enhancement of crucial sales processes, the interface also aids in the effective administration of any type of social media productivity. The service is unquestionably good, and any question is promptly answered.
What do you dislike most about this product?
I miss having a single solution for managing and targeting all types of interactions with leads and customers because it's so focused on funnels. For CRM or email marketing, you'll need a different solution, and establishing who is engaged with your business or who should be prioritized for sales contact based on engagement is difficult. The program is excellent and runs admirably, but third-party tool interaction is limited. If you improve, you'll be able to make better use of the tool and save time and effort.
What recommendations would you give to someone considering this product?
If you're searching for a great platform to manage your pipelines, Pipedrive is one of the greatest solutions available because it demands a fully objective and really helpful approach to workflow management, which is why I strongly suggest it. This software is fantastic, and I believe it is suitable for many types of businesses. It's really straightforward, so I encourage anyone in the community who wants to participate in a large-scale campaign to do so. It's perfect for broadening a company's reach, reaching a bigger audience, and better managing customer relationships.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
Please tell us why you think this review should be flagged.
Jaydeep S.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted May 2022
Fantastic leads gathering, activity tracking
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is the easy to use, user rated CRM tool. Get more I got more qualified leads and grow for my business. Also it come with 14-day free trial.
What is your favorite aspect of this product?
It help me to get more qualified leads. also it come will 14 days free trail so before purchasing premium version will can easily identify it quality.
What do you dislike most about this product?
Unable to connect multiple accounts in tool. also unable to track live report
What recommendations would you give to someone considering this product?
Add features like video instead for notes. lie reports tracking. When many deals it is often visually overwhelming to pull out the most important deals.
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
Anjali T.
- Role: Sales Marketing
- Industry: Engineering
- Involvement: End User of Application
Submitted May 2022
A multifunctional and cost-effective CRM!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive has brought several benefits to my company; on the one hand it has helped us to better manage our customer database, keep leads from becoming obsolete and establish criteria for customer follow-up. On the other hand, it has also helped improve communication between the team and interaction with clients. The best thing about Pipedrive is that it has allowed us to do a lot in favor of sales, marketing and customer success without generating any setbacks, on the contrary, it streamlined all the work.
What is your favorite aspect of this product?
I really liked Pipedrive for being an all-in-one tool for sales, email marketing and even customer management and follow-up. It is a program with an intuitive interface, easy to understand and navigate; its cost is good, it is far from being an expensive tool. The management of these becomes simpler as well as the execution of email marketing campaigns; on the other hand, entering and moving leads is another task that becomes easier when using this tool. Pipedrive has come to improve our day-to-day life.
What do you dislike most about this product?
The procedure for downloading leads is a bit cumbersome, it represents perhaps the only setback in Pipedrive.
What recommendations would you give to someone considering this product?
It is a very versatile tool, inexpensive and relatively easy to use for all types of users. It is an excellent product for different use cases since it has functions that go hand in hand with customer success, marketing and sales.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Please tell us why you think this review should be flagged.
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