In Partnership With SelectHub
What is Pipedrive?
Founded in 2010, Pipedrive is the first CRM platform developed from the salesperson’s point of view. Inspired by proven methods of experienced sales people, Pipedrive engineers developed a platform that helps salespeople and teams focus on learning and repeating their most effective process to close deals. By bringing together the tools and data, the platform focuses sales professionals on fundamentals to advance deals through their pipelines. Pipedrive's goal is to make sales success inevitable - for individual sales people and teams.
Company Details
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In Partnership With SelectHub
Pipedrive Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Pipedrive.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
95 Plan to Renew
80 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Pipedrive?
Pros
- Respectful
- Reliable
- Caring
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Account and Contact Management
Customer Service Management
Analytics and Reporting
Telephony and Call Center Management
Quote Contract and Proposal
Mobile
Marketing Management
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of IT Administration
Vendor Support
Ease of Customization
Breadth of Features
Product Strategy and Rate of Improvement
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Pipedrive Reviews
Leonard N.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Sep 2022
Pipedrive is powerful CRM tool!!
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
Pipedrive is strong CRM apparatus for business of showcasing.
What is your favorite aspect of this product?
You can in a real sense click on the lead and drag it to your desired stage i.e won, lost, first contact. This saves alot of time. As a sales rep, I must be on top of my arrangements consistently. Pipedrive have worked on my errand - right from the report on a regular morning on my undertakings to be actioned for that specific day till month to month report. Pipedrive helped me a ton in gathering my objectives frequently.
What do you dislike most about this product?
Truly, there are sure things that I could do without from utilizing Pipedrive CRM each and every day, and it's its login page, is irritating when you put certifications and on second thought of giving you access, it out of nowhere diverts you back to the primary page and you need to approve accounts through ace access programming to login effectively and it's just made for individuals who need to move quick through things.
What recommendations would you give to someone considering this product?
Pipedrive CRM is a product I would strongly prescribe it to any division or outreach group that is anticipating run its own show for just deals and I likewise suggest this product for administrative divisions too, with this device you can make and delegate the design of individuals and company with the distinction that the will be somewhat unique assuming we discuss use. An incredible device and an easy to use arrangement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Brigitta Von G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Pipedrive is the best CRM I have ever used.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
PipeDrive has a lot of choices to deliver and accomplishments to establish, and we get pleasure from such constraints since they assist us to preserve consistency in our game. Custom fields create it straightforward to cover all potential courses of action. The wonderful factor regarding Pipedrive is that it permits our entire firm to collaborate on projects. There aren’t communication breakdowns as a result of missing email chains or alternative issues. PipeDrive centralizes all info for each trade for optimal potency and production.
What is your favorite aspect of this product?
The synchronization it has with google tools is ideal, especially the calendar, because it automatically tracks all calls and emails, making reminders on the regular date and time. It has info for clients and general contacts, that helps us to quickly find the clients we wish to work with. It conjointly has call recording, which permits us to create corrections and enhancements in the future. Several of the present CRMs I’ve tested in the past were so comprehensive, but also so tough to grasp, that they couldn’t be set. Pipedrive encompasses a restricted variety of points, which has created my job easier.
What do you dislike most about this product?
Its style can be improved, to make it easier to use and far additional friendly to the eye. We have not been ready to solve the matter of sending mass mailings, so our work is delayed by having to send one mail at a time. Overall, there don’t seem to be several complaints regarding this program, as I feel it’s complete, with very helpful tools for our organization.
What recommendations would you give to someone considering this product?
It’s a CRM for sales that will be of nice help to any company and its sales department because it helps to manage all sales in an organized way, owns a complete overview of the progress of customers, and so to prioritize its client base. As a company, we’ve got found it helpful and our sales have increased.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Generous
Please tell us why you think this review should be flagged.
Josue T.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Pipedrive is the best CRM tool.
Likeliness to Recommend
What differentiates Pipedrive from other similar products?
PipeDrive includes a lot of choices to deliver and accomplishments to establish, and we fancy such constraints since they assist us to preserve consistency in our game. Custom fields create it simple to cover all potential courses of action. The amazing thing regarding Pipedrive is that it permits our entire firm to collaborate on projects. PipeDrive centralizes all info for each trade for optimum efficiency and production.
What is your favorite aspect of this product?
Pipedrive is one of the best CRM to use and configure. The mix of a simple interface and a plethora of options is ideal. It appeals to me due to its speed and simplicity, and it is a superb information model sandbox for tweaking and perfecting your model as it evolves. This permits businesses to save cash on high-priced sales force installation and consultants. The support chat is fantastic, and therefore the video instructions are straightforward to follow. The file export tools are exceptional and extremely powerful so we can make the most of deals that close early and the system doesn’t crash.
What do you dislike most about this product?
The add-on options like a chatbot and internet forms need help. They need some glitches. They each don’t work with google analytics which is extremely necessary for anyone running ads. Chatbot won’t save a lead as it’s set up unless it goes entirely through the chat. Therefore, for example, we had a choice to schedule a meeting at the end of the chat however most customers wouldn’t schedule a meeting so the lead/deal wouldn’t save.
What recommendations would you give to someone considering this product?
If you’re thinking of using Pipedrive, don’t hesitate. If you’re using Gsuite, make sure your email and calendar are connected to Pipedrive. It’s suitable for use in the manufacturing business, the service industry, company, and individual clients, and it integrates well everywhere. There’s no reason not to leave it.
Pros
- Reliable
- Performance Enhancing
- Unique Features
- Effective Service
Cons
- Less Generous
Please tell us why you think this review should be flagged.
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