Pipedrive

What differentiates Pipedrive from other similar products?

Pipedrive is the best CRM software on the market for sales. It has the power to easily integrate a sales flow with SaaS companies, plus it has a customization facility in the main dashboard. You can aggregate the activity with all the necessary documentation to be able to track all the necessary revenue.

What is your favorite aspect of this product?

Pipedrive is an excellent tool to be able to manage sales activities and sales tracking. It has an excellent design and integrations are very easy to set up and do. Most tools are seamlessly integrated and all Pipedrive dashboards are customizable to the client's liking. It is a major plus for SaaS companies as its forecasting and revenue tracking option is amazing.

What do you dislike most about this product?

The only flaw Pipedrive has is that when you need some custom options you have to pay a higher license fee because what some licenses have, others do not. Pipedrive is not as capable to manage HR and CRM in the same line.

What recommendations would you give to someone considering this product?

You can use this tool to move all your contacts, companies and leads and track all the activities you need to do before and during your funnel. You can use it to track and see what your reps are doing and where they can improve their service. You can't use it for marketing campaigns and you can't send mass emails like in Mailchimp.

What differentiates Pipedrive from other similar products?

It's incredibly simple to use and easy to combine with a lot of other software.

What is your favorite aspect of this product?

It has a live chat feature that allows us to communicate with customers in real time to enhance customer service and boost sales. All relevant information is centralized in this way. It enables us to separate quickly, accurately, and with the best filters, enabling us to attract the right customers for our company. Additionally, it is compatible with Gmail and Google Contacts, both of which are crucial.

What do you dislike most about this product?

It crashes, crashes again, then crashes some more. Customer support could actually care less about it, so you wind up with a number of system components that are inoperable and render the platform useless. Even after raising a number of difficulties, it is still impossible to speak to someone via screen sharing, thus you are repeatedly sent to a chatbot.

What recommendations would you give to someone considering this product?

If you need a straightforward and reasonably priced pipeline management application, Pipedrive is the one for you. It offers a lot of help information and courses, therefore I highly recommend it for people who are just getting started with CRM and need one. Given that it has a wide range of fascinating and extensive functions, it is also perfect for experienced users.